Operations Coordinator, Fleet - West

Tesla is on a mission to accelerate the world’s transition to sustainable energy. With record-breaking growth quarter-over-quarter, we need to continuously optimize supply and demand to contribute to our mission and achieve success. We are looking for great talent to improve our vehicle delivery journey. Optimizing and implementing processes, systems and digital products are a competitive advantage for Tesla and an essential part of our business to efficiently plan vehicle deliveries, manage internally owned fleet vehicles and operationalize vehicle delivery plans. 

The Fleet Operations Coordinator is responsible for the optimization of the internal fleet of cars across the West EMEA region, working closely with local markets to resolve issues and support teams on the ground. The Coordinator’s main responsibility is to act as the point person for all fleet related questions from local markets. This will involve responding to market requests as well as proactively communicating policies or recommendations that the central EMEA Fleet team have identified. As such, you should have a strong customer-focused mindset and a knack for process improvement. You should be a problem solver who can work with many stakeholders and identify key objectives across multiple interests. 

This position requires a diligent, dedicated, and reliable team player who always makes the most of existing resources. You should feel comfortable with data and basic data management tools so you can quickly share updates on any fleet-related questions. You will be part of a collaborative, supportive team operating in a fast paced, evolving environment. 

• Work with the EMEA Fleet team and internal stakeholders (sales, service, marketing, logistics, etc.) to maintain visibility into all our fleet operations 

• Contact with our service team periodically, updating settlements of insurance claim and vehicle repairing progress 

• Cooperate with remarketing team, integrating the vehicle trade-in and resale process to drive allocation of vehicles to various teams 

• Manage day-to-day fleet operations, and continuously improve processes and data structures 

• Audit pricing and manage inventory brochure to ensure correct vehicle assortment is available per market 

• Improve and own the fine management process across the region