Service Front, Hoshigaoka

The Service Advisor at Tesla's Hoshigaoka service center acts as the primary point of contact for customers, handling inquiries, managing vehicle repairs, and ensuring customer satisfaction. Responsibilities include handling customer calls and emails, assessing vehicle issues, creating repair orders, coordinating with technicians, managing vehicle inventory, and overseeing the return of vehicles to customers. The role requires strong communication skills, proficiency in Tesla's management systems, and the ability to resolve customer complaints effectively. The ideal candidate will have a deep understanding of automotive repair, be comfortable with technology, and thrive in a fast-paced environment. They will be the face of Tesla's service department, building relationships with both customers and technicians.