Senior Machine Learning Engineer - Personalisation

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time-consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Leading ML projects end-to-end from ideation to production;
• Build AI/ML solutions that extend and scale our personalisation platform's capabilities, including user segmentation, next-best-action, and content tailoring;
• Building and designing production-ready ML models that can integrate with Canva’s tech stack;
• Working closely with Product to understand how AI/ML can solve user problems through personalized experiences;
• Continuously improving our portfolio of AI/ML models;
• Developing reusable tools for MLOps and tracking the business value attributed to our models;
• Exploring cutting-edge AI tech for personalisation (e.g. Generative AI, Reinforcement Learning, etc.)

You're probably a match if

• You have 2-3 years of industry experience building and deploying machine learning models with a Product/SaaS company, preferably using Kubernetes, preferably on AWS
• You are proficient in coding in Python and SQL
• You have a strong understanding of Computer Science/Engineering fundamentals and first principles covering system design, data structures, architecture, and design patterns
• You are familiar with the ML libraries e.g. sklearn, scipy, numpy, pytorch, jupyter 
• You can demonstrate excellent collaboration, communication, and stakeholder management skills

It would be preferable if you have:

• Experience with Snowflake
• Familiarity with Java
• Familiarity with the AWS ecosystem: ECS, EKS, ECR, Kinesis

About the team

The Personalisation subgroup owns and maintains Canva’s personalisation platform, a comprehensive suite of data and AI/ML tools designed to deliver exceptional, cross-channel personalised experiences for our users at scale. We enable Canva to deeply understand each user’s journey and determine the optimal actions—be it features, content, or product bundles—that will resonate most with them. Our team enhances both in-product and marketing experiences by tailoring content to fit the user’s unique context. The capabilities we provide are crucial to Canva’s user acquisition, retention, and revenue growth, playing a significant role in achieving our company vision and strategy.

The personalisation enablement team in the Personalisation subgroup is responsible for building and maintaining a catalogue of user propensity models and a suite of feature and content recommendation systems. These AI/ML solutions help drive tailored experiences in products and enable more personalised and targeted marketing campaigns. Additionally, we also leverage our AI/ML solutions for deriving strategic insights that inform new product features.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.