Product Manager
Job Summary
Job Description
7 skills required
Job Details
Key Responsibilities:
- Client Collaboration: Engage with large enterprise clients to understand their unique business requirements and challenges, translating them into LLM-powered solutions.
- Product Strategy: Align client-specific needs with Netomi’s overall product vision, identifying opportunities to leverage LLM technologies to drive value.
- Feature Development (LLMs): Lead the ideation, design, and development of innovative product features powered by LLM and AI technologies, working with cross-functional teams (engineering, data science, design).
- Internal Projects: Manage internal innovation initiatives, including proof-of-concept and pilot projects that enhance the product’s AI capabilities.
- Project Management: Oversee projects from conception to delivery, ensuring that new features meet client requirements and align with product timelines.
- Innovation & Experimentation: Champion the exploration and experimentation of new AI/LLM approaches, driving the creation of novel features and optimization processes.
- Stakeholder Management: Collaborate with internal teams and external clients to keep all parties informed of project progress, timelines, and key performance metrics.
- Market & Competitive Analysis: Stay up-to-date on market trends and competitive offerings in AI, LLM, and related technologies, ensuring Netomi stays ahead of the innovation curve.
Qualifications:
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
- 4-6 years of product management experience. Experience in AI, machine learning, or LLM-powered products is an added advantage.
- Strong experience working with large enterprise clients to manage complex requirements and deliver tailored solutions.
- Proven ability to lead cross-functional teams, driving LLM-powered products from ideation to delivery.
- Strong project management skills, ideally with experience in agile development.
- Excellent communication and presentation skills, with the ability to articulate technical concepts clearly and influence stakeholders.
- Exceptional analytical and problem-solving skills, with a passion for delivering innovation.
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About The Company
Backed by the world’s top AI leaders and trusted by the largest global brands, Netomi is the leader in customer experience AI for enterprises.
Netomi provides multimodal and omnichannel Sanctioned Generative AI, ensuring brand-safe conversations at scale with built-in AI governance controls for accuracy, security, and data privacy.
Our innovative AI deployment guarantees cost savings, operational efficiencies, and boosts in customer satisfaction, loyalty, revenue, and profitability.
Netomi’s no-code solution deploys in weeks, scales automatically, and offers comprehensive tools for non-technical users to easily manage CX AI at scale. This results in a lower total cost of ownership, faster time to market, and reduced reliance on developer resources.
Founded in 2016, Netomi leverages the latest AI developments to enhance customer experience, empowering brands with high-quality automated support and tools to augment human agent teams.
In a rapidly evolving AI landscape, Netomi makes it easy for brands to meet rising customer expectations and deliver exceptional service.
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