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type="application/json">{"props":{"pageProps":{"pageData":{"seo":{"title":"","description":"","url":"https://outscal.com/job/process-expert-spanish-cac-otcx-at-maersk-careers-in-manila-metro-manila-philippines-1","languageAlternates":[{"href":"https://outscal.com/job/process-expert-spanish-cac-otcx-at-maersk-careers-in-manila-metro-manila-philippines-1","hrefLang":"en-IN"},{"href":"https://outscal.com/us/job/process-expert-spanish-cac-otcx-at-maersk-careers-in-manila-metro-manila-philippines-1","hrefLang":"en-US"},{"href":"https://outscal.com/job/process-expert-spanish-cac-otcx-at-maersk-careers-in-manila-metro-manila-philippines-1","hrefLang":"x-default"}]}},"customPageData":{"selectedJob":{"jobDetails":{"__typename":"Job","id":"671befd39c8782c7ce888744","_id":"671befd39c8782c7ce888744","company_id":"670f8c4b733a5f8912a5ecc4","company":{"__typename":"Company","id":"670f8c4b733a5f8912a5ecc4","_id":"670f8c4b733a5f8912a5ecc4","name":"Maersk 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Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eAt Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eWith over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eJoin us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u003cb\u003eWe Offer\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eThis is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.\u003c/span\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eKey Responsibilities:\u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eE\u003c/span\u003e\u003cspan\u003email\u003c/span\u003e\u003cspan\u003e \u003cspan\u003esupport\u003c/span\u003e, navigation –\u003cspan\u003e \u003c/span\u003edocumentation for import and export in LAM region - \u003c/span\u003e \u003cspan\u003eCAC OTCX (Central America, Andina, and Caribbean Sea Area – One Team Customer Experience)\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eAble to quickly understand customer needs with regards to maersk.com and responds accurately and efficiently.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eAble to analyze customer data to provide timely response related to import and export.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cb\u003eWho are we looking for: \u003c/b\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003eComfortable with non-voice business transactions.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eExcellent communication skills \u003cspan\u003eparticularly excellent written Spanish skills required and English\u003c/span\u003e and ability to do multitask while handling multiple customers and applications.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eWith at least 1 year experience – in Customer Service, BPO, Shipping Industry for Voice and Non-voice in Spanish Language.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eExperience in handling Customer Service t\u003c/span\u003e\u003cspan\u003e\u003cspan\u003e\u003cspan style=\"word-break: break-word; word-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto; -webkit-hyphens:auto; -ms-hyphens: auto; -moz-hyphens: auto;\"\u003eransactions/processes\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e and dealing with direct customers preferred.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eBachelor's Degree graduate.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eOpen to College Undergraduates.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eProficiency in Microsoft Office applications.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eAbility to work under pressure and according to standard processes.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eStrong service mindset with sense of urgency.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eHigh attention to detail and critical thinker.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eTeam player, skilled in coordinating and working with different types of colleagues.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eOpen to occasional overtime.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eAmenable to work in permanent graveyard shift and hybrid set up.\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003eOpen to work in Pasig City.\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003eMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.\u003c/span\u003e\u003cbr\u003e\u003cspan\u003eWe are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing \u003c/span\u003e\u003ca rel=\"noopener noreferrer\" target=\"_blank\" href=\"mailto:accommodationrequests@maersk.com\"\u003e\u003cspan\u003e\u003cspan\u003e\u003cspan style=\"word-break: break-word; word-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto; -webkit-hyphens:auto; -ms-hyphens: auto; -moz-hyphens: auto;\"\u003eaccommodationrequests@maersk.com\u003c/span\u003e\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003cspan\u003e.\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e","unmapped_location":"ph manila","location_type":"on-site","job_role":"","min_ctc":null,"max_ctc":null,"job_type":"full-time","tech_stack":["microsoft-office","communication","team-player","innovation"],"slug_v2":"process-expert-spanish-cac-otcx-at-maersk-careers-in-manila-metro-manila-philippines-1","external_job_link":"https://maersk.wd3.myworkdayjobs.com/en-US/Maersk_Careers/job/Process-Expert-Spanish---CAC-OTCX_R125224-1?utm_source=outscal.com\u0026utm_campaign=outscal_jobs\u0026utm_medium=outscal_job_portal\u0026utm_content=outscal_job_apply\u0026utm_term=outscal_jobs","jobStatus":"active","activated_date":"2024-10-22T19:07:50.719Z","ai_content":{"__typename":"JobAIContent","must_have":[],"good_to_have":[],"perks":[],"summary":null},"createdAt":"2024-10-25T19:21:58.713Z","similar_jobs":[],"similar_location_jobs":[{"__typename":"SimilarJobs","title":"External Audit Associate","company_id":{"__typename":"Company","display_name":"PwC","logo":"https://outscal-lms-data.s3.ap-south-1.amazonaws.com/company-image/production/pwc/pwc_logo_10_16_2024__09_49_44.jpg","slug":"pwc"},"activated_date":"2024-10-25T19:06:37.772Z","location":{"__typename":"Location","label":"Iloilo City, Western Visayas, Philippines","country":"Philippines","locality":"Iloilo City","area":"Western Visayas"},"location_type":"on-site","external_job_link":"https://pwc.wd3.myworkdayjobs.com/en-US/Global_Experienced_Careers/job/External-Audit-Associate_541827WD-1?utm_source=outscal.com\u0026utm_campaign=outscal_jobs\u0026utm_medium=outscal_job_portal\u0026utm_content=outscal_job_apply\u0026utm_term=outscal_jobs","id":"671befd39c8782c7ce887eb0","_id":null,"slug_v2":"external-audit-associate-at-pwc-in-iloilo-city-western-visayas-philippines-1"},{"__typename":"SimilarJobs","title":"Associate Staff Engineer, QA Automation","company_id":{"__typename":"Company","display_name":"Nagarro","logo":"https://outscal-assets.s3.ap-south-1.amazonaws.com/production/company/10_26_2024__07_21_06.png","slug":"nagarro"},"activated_date":"2024-10-25T14:36:08.443Z","location":{"__typename":"Location","label":"Cebu City, Central Visayas, Philippines","country":"Philippines","locality":"Cebu City","area":"Central Visayas"},"location_type":"on-site","external_job_link":"https://jobs.smartrecruiters.com/Nagarro1/743999905648792-associate-staff-engineer-qa-automation?utm_source=outscal.com\u0026utm_campaign=outscal_jobs\u0026utm_medium=outscal_job_portal\u0026utm_content=outscal_job_apply\u0026utm_term=outscal_jobs","id":"671befd59c8782c7ce88b968","_id":null,"slug_v2":"associate-staff-engineer-qa-automation-at-nagarro1-in-cebu-city-central-visayas-philippines-1"},{"__typename":"SimilarJobs","title":"Senior Analyst","company_id":{"__typename":"Company","display_name":"Nagarro","logo":"https://outscal-assets.s3.ap-south-1.amazonaws.com/production/company/10_26_2024__07_21_06.png","slug":"nagarro"},"activated_date":"2024-10-25T14:35:07.170Z","location":{"__typename":"Location","label":"Cebu City, Central Visayas, Philippines","country":"Philippines","locality":"Cebu City","area":"Central Visayas"},"location_type":"on-site","external_job_link":"https://jobs.smartrecruiters.com/Nagarro1/743999922569243-senior-analyst?utm_source=outscal.com\u0026utm_campaign=outscal_jobs\u0026utm_medium=outscal_job_portal\u0026utm_content=outscal_job_apply\u0026utm_term=outscal_jobs","id":"671befd59c8782c7ce88b8e0","_id":null,"slug_v2":"senior-analyst-at-nagarro1-in-cebu-city-central-visayas-philippines-8"},{"__typename":"SimilarJobs","title":"Technical Manager - 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