Process Excellence Manager

5 Days ago • 5 Years + • Operations • Undisclosed

About the job

Job Description

As Process Excellence Manager at Milestone, you'll design, implement, and optimize processes and workflows to enhance efficiency, quality, and innovation. This involves analyzing existing processes, identifying areas for improvement, and driving a culture of continuous improvement. You'll guide teams through changes, manage resistance, and ensure successful adoption using data-driven decisions. Strong collaboration with cross-functional teams, knowledge of agile methodologies, and a focus on customer needs are crucial. The role requires expertise in process design, documentation, and communication, establishing standardized processes across the organization.
Must have:
  • Relevant degree in Business or Engineering
  • 5+ years' experience in process optimization
  • Strong analytical and problem-solving skills
  • Expertise in change management
  • Agile methodology knowledge
  • Excellent collaboration skills
Perks:
  • Positive and welcoming environment
  • Frequent social activities
  • On-site gym
  • Private health insurance
  • Free drinks, fruit, lunch, Friday bars
  • Flexibility

Job Description

At Milestone, you will join a leading global provider of video management software and contribute to our 20+ years of continuous and global growth. We're on the lookout for a Process Excellence Manager to play a key role in steering us towards even greater heights. If you're ready to bring your expertise and energy to a dynamic workplace, look no further!

What you'll be doing:
As our Process Excellence Manager, you'll be at the forefront of designing, implementing, and optimizing processes and workflows that amplify efficiency, quality, and innovation. You will analyze existing processes, identify improvement opportunities, and champion a culture of continuous improvement throughout our organization. The role involves effective change management, guiding teams through modifications, and addressing resistance. Successful implementation relies on clear process design, documentation, effective collaboration, and monitoring progress through metrics.

Are you the one?
We are looking for an empathetic person with a coaching- and people-first mindset. You need a 'get things done' approach and a constant eye for improvement to empower teams to become more efficient and to enable individuals to succeed.

Key qualifications:

  • Relevant degree such as a BSc or a MSc in Business or Engineering.
  • 5+ years of experience with process optimization, either from a similar position, as an Agile Coach, or something else.
  • Strong analytical and problem-solving skills to analyze data, identify trends, and make data-driven decisions for process improvements.
  • Expertise in change management to guide people through process changes and ensure successful adoption. Ability to address resistance and inspire a positive attitude towards continuous improvement.
  • Ability to collaborate effectively with cross-functional teams, breaking down silos and fostering a collaborative working environment.
  • Strong knowledge of agile methodologies and principles to adapt and respond quickly to changing organizational needs.
  • Prioritize and understand customer needs when designing and implementing processes.
  • Strong skills in defining, documenting, communicating, and rolling out processes to all relevant stakeholders. Establish and maintain standardized processes across the organization.

Your new workplace will be the Milestone headquarters in Brøndby.

We offer
At Milestone you will experience a positive and welcoming environment with frequent social activities, a full gym on-site at your disposal, private health insurance, and additional benefits like free drinks, fruit, lunch, Friday bars and more. Flexibility is naturally also a part of life in Milestone.

Apply 
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.

Are you excited about this opportunity then we encourage you to apply as soon as possible. We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found

Please apply at our website using the ”Apply” button.

If you have any questions, you are very welcome to contact Per Clausen at +45 30301339

We are looking forward to receiving your application.

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