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Murex Support Consultant

Federal Territory Of Kuala Lumpur, Malaysia (On-site)

Murex Support Consultant

1 Month ago • 2-4 Years • Administrative

About the job

15 skills required for this role

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unix

java

shell

html

javascript

cpp

php

aws

python

perl

sql

json

xml

linux

oracle

Job Description

This role involves providing L2 Murex technical support for a bank's Treasury and Markets IT team. Responsibilities include BAU support, root cause analysis, problem-solving, continuous improvement initiatives, collaboration across teams, and providing quality service to business users. The consultant will track and maintain optimum service levels for Murex/MLC/Risk users, collaborate with vendors, take ownership of high-severity issues, assist in application rollouts, and proactively identify and resolve potential production stability issues. The position requires strong problem-solving skills, collaboration abilities, and a proactive approach to improving system performance and stability.

Must have:

2-4 years Murex experience
IT Support experience
Murex application knowledge
Murex module development experience
Collaboration and problem-solving skills

Good to have:

Cloud architecture (AWS) experience
Sybase/Oracle SQL, Unix Shell scripting
Unix/Linux platform experience
Development skills (Java, PHP, Perl, Python, C++)
Experience with Symphony (Grid Computing)
Murex Front to Back Office Modules experience
CMMI processes and documentation experience
Treasury & Markets Applications support experience
CFA Level 1 or above

Project description

Work as part of the development team with the Bank's Treasury and Markets IT team. Work on Multiple projects related to the automation and digitization of Banks processes and systems.
The role is for L2 Murex technical support responsible to provide BAU support.

Responsibilities

Key Accountabilities

Able to support Murex application and accountable to all business stakeholders for all Murex production incidents

Able to Perform root cause analysis and contribute to problem-solving if a need arises

Ability to provide continuous improvement initiatives and have a far-sighted vision aligned to the SRE roadmap of ITT

Able to collaborate across all teams (both Support and other Murex Development teams)

Able to provide quality service to business users

Job Duties & Responsibilities:

To track and be responsible for providing optimum service levels for day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance, etc)

To collaborate with third-party vendors/other support teams to provide a seamless support model for the business

Able to take ownership of high-severity issues and follow through to closure

Answerable to business users and provide strategic long-term solutions and participate in RCA and provide pre-emptive solutions for production stability

To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

To be able to drive himself/herself to learn new things while dealing with daily production support

To communicate effectively and work efficiently across different Business and support units

Skills

Must have

Overall 2-4 years of Murex experience

IT Support experience

Knowledge of the Murex application

Prior Development experience in any Murex module

Working in a very collaborative and agile team, you are expected to work interdependently

collaborate, negotiate, make trade-offs, and handle conflicts. Strong capability to solve problems, and be an out-of-box thinker who frequently comes up with new ideas.

Nice to have

Experience in Cloud architecture (such as AWS)

Technical skills in Sybase/Oracle SQL, and Unix Shell scripting is highly desirable.

Working experience in a Unix/Linux platform is a must. Skills in Windows environments.

Experience with Symphony (Grid Computing)

Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, and J2EE)

Experience in leading and supporting Murex/MLC/VaR applications would be greatly desired.

Experience in supporting Murex Front to Back Office Modules such as Simulation, MSL, P&L recon Processing Templates, Collateral, Accounting, and/or Exchange interface preferred.

Experience with CMMI processes and documentation

Experience in supporting Treasury & Markets Applications

Possesses CFA level 1 and above

Other

Languages

English: C1 Advanced

Seniority

Regular

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About The Company

Luxoft

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Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.