Manager - Managed Services Business Partner

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Finance

Management Level

Manager

Job Description & Summary

A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

The Managed Services Business Partner will play a pivotal role in overseeing the management reporting, pricing, costing, and monitoring of business performance related to our managed services business. This role requires a strategic thinker with strong analytical skills and a proven track record in driving business performance and profitability.

Key Responsibilities:

• Management Reporting: Develop and maintain comprehensive management reports that provide insights into business performance, operational efficiency, and financial health. Ensure reports are accurate, timely, and actionable.

• Service Level Agreements Performance Tracking: Monitor KPIs and provide deliverables in line with requirements in the service level agreements.

• Pricing Strategy: Analyse market trends, competitive pricing, and cost structures to develop and implement effective pricing strategies for managed services. Collaborate with cross-functional teams to ensure pricing aligns with business goals and client expectations.

• Costing Analysis: Conduct detailed costing analysis to evaluate the financial impact of various business decisions. Identify cost-saving opportunities and recommend strategies to optimize resource allocation.

• Business Performance Monitoring: Continuously monitor and assess business performance metrics. Identify areas for improvement and work with stakeholders to implement corrective actions and drive operational excellence.

• Stakeholder Collaboration: Work closely with internal teams, including finance, operations, and sales, to align business strategies and ensure cohesive execution of managed services initiatives.

• Strategic Planning: Contribute to the development of strategic plans and initiatives to enhance service delivery, customer satisfaction, and overall business growth.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.

• Act to resolve issues which prevent the team working effectively.

• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

• Analyse complex ideas or proposals and build a range of meaningful recommendations.

• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

• Address sub-standard work or work that does not meet firm's/client's expectations.

• Use data and insights to inform conclusions and support decision-making.

• Develop a point of view on key global trends, and how they impact clients.

• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

• Simplify complex messages, highlighting and summarising key points.

• Uphold the firm's code of ethics and business conduct.

 Requirements:

• Minimum Bachelor's Degree in Accountancy/Finance or Professional Qualifications in Accounting.

• Minimum 10 years in a finance business partner role or similar capacity.

• Intermediate to Advanced Microsoft Excel skills is a must including to perform lookups, pivot tables, formulas and macros.

• Working experience in ERP (Oracle) preferred.

• Attention to details and possess the ability to organize and analyse large amount of data.

• Proven communication skills both written and oral and the ability to interact with all levels of staff/management.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date

May 31, 2025