Lead Site Reliability Engineer
About the job
Summary
Crytek seeks a Lead Site Reliability Engineer to oversee global network operations strategy and execution. Responsibilities encompass negotiating with service providers, managing game server installations, coordinating with development teams on server architecture (PC and consoles), collaborating with online development on publishing services, troubleshooting existing solutions, establishing high-quality operational processes, setting performance targets (uptime, deployment time), automating deployment and monitoring, leading DevOps engineers, and managing anti-cheat systems. The ideal candidate possesses 5+ years' experience in mid-to-senior management, 3+ years in online platform operations, extensive online game operations experience, and profound Linux expertise. Remote work options are available with varying contract types depending on location.
Must have:
- 5+ years mid-senior management experience
- 3+ years online platform operation experience
- Extensive online game operations experience
- Profound Linux experience
- Experience with automation tools (Ansible)
- Experience with observability tools (OpenTelemetry, Grafana)
- Excellent communication and project management skills
Good to have:
- Team leadership experience
- Financial forecasting and budget management
- Understanding of online games
Perks:
- Relocation package (Frankfurt)
- Remote work options (Germany, Sweden, UK, Spain, Poland, Austria)
- Freelance contract options (other countries)
- Company apartment (Frankfurt, first 3 months)
- Relocation support
- Public transport pass (Frankfurt)
- Gym membership (Frankfurt)
- German classes
- Company events
- Remote gaming parties
- Vacation days (24+ days/year in Frankfurt, local standards elsewhere)
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Lead Site Reliability Engineer
Crytek is looking for a Lead Site Reliability Engineer to support the Network Operations team for team.
Relocation & Remote Work
For this position, you have one of the following options:
1. Come to our modern headquarters in Frankfurt and receive an attractive relocation package and have access to all of our benefits.
2. If you are already living in one of the following countries, we are able to offer you a permanent work contract and allow you to work remotely as an employee from there.
Germany
Sweden
United Kingdom
Spain
Poland
Austria
3. If you are interested in full-time remote work in any other country (max. +/- 2 hours CET), we can offer you a freelance contract arrangement.
- Responsibilities
- Overseeing network operations strategic planning and execution globally;
- Negotiating and contracting with DC and hosting service providers;
- Overseeing game servers' installation process and general coordination of hardware management, traffic management;
- Coordination with game development teams (studios) on game server solution architecture for different platforms (PC and consoles);
- Coordination with online development team for publishing online services;
- Revising and trouble-shooting existing games server solutions and investigating any issues connected to online operations;
- Setting up high-quality-standard processes for online operations;
- Setting up high-level targets for online and network operations like up-time, deployment time, etc.;
- Automate the processes of deploying and monitoring different workloads;
- Manage and motivate the team of DevOps engineers, database and system administrators,on and network engineers;
- Installing and connecting anti-bot and anti-cheat systems within existing Crytek’s services, and general technical management of such systems;
- Take responsibility and maximize the service quality of operations of the platform and the game services on the platform.
- Requirements
- 5+ years of professional experience at mid to senior level management;
- 3+ years of experience in operation of online platforms;
- Extensive experience of online operations for games as a service;
- Extensive experience in architecture and trouble-shooting of network solutions;
- Profound Linux experience.
- Experience working with bare metal as well as cloud servers;
- Experience working with automation tools like Ansible and observability tooling like OpenTelemetry and Grafana
- Excellent client service skills & project management skills (e.g. managing to timelines & budgets, setting expectations, developing internal metrics, sharing knowledge, etc.);
- Excellent English communication and writing skills.
- Pluses
- Experience leading teams
- Experience with financial forecasting and budget management
- Knowledge and understanding of the nature of Online Games
What you can expect from us
Career Path
Your professional development is important to us, so we have laid out a career plan to help you progress towards your goals and objectives.
Company Apartment
To help you get settled, we provide you with a fully furnished company apartment during your first three months in Frankfurt.*
Relocation Support
We offer a relocation budget and full coverage of flights to Frankfurt for you and your family.
You can expect extensive assistance with visa, work permits, and communication with authorities during the relocation process, as well as help settling into Germany (e.g. setting up appointments with banks, government agencies, schools, landlords, finding apartments etc.).*
Public Transport Pass
Discover Frankfurt by bus, tram and metro – free of charge.*
Gym Card
A healthy body is a healthy mind. We offer a membership at the premium gym chain Fitness First in Germany. Work out, join group fitness classes, or relax in the wellness facilities.
International Environment
We truly embody diversity at Crytek. With employees from over 42 different countries, we define ourselves by our cultural diversity.
German Classes
Understanding the local culture will make your stay abroad more enjoyable, and Crytek supports that by offering German language courses for you and your family.
Events
Join us on our exciting company events, including new starter breakfasts, summer and winter parties, our annual trip to Gamescom in Cologne, and many more!*
We are all gamers: stay connected and play games with your colleagues at our remote gaming parties.
Vacation Days
At our Frankfurt office you can enjoy 24 days of vacation per year, and every 2 years you get 1 more (up to a maximum of 28 days). You will also have on average 10 public holidays on top of the days you take off.
If you are working from another country, local standards apply.
*only applicable to employees in Frankfurt.
View Full Job Description
About The Company
Crytek is an independent videogame developer, publisher, and technology provider dedicated to pushing the boundaries of gaming with its cutting-edge 3D game development solution CRYENGINE. With headquarters in Frankfurt am Main (Germany) and studios in Kiev (Ukraine), and Istanbul (Turkey), Crytek has created multiple award-winning titles, including the original Far Cry, the Crysis series, Ryse: Son of Rome, Warface, The Climb, Robinson: The Journey and Hunt: Showdown. Crytek delivers fun and innovative gaming experiences for PC, consoles, and VR and continues to grow its reach in the games-as-a-service market. Every Crytek game is created with CRYENGINE, which can be used by anyone to create games.
For more information visit www.crytek.com - www.cryengine.com and www.huntshowdown.com
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