Key Accounts Manager, Italy

2 Months ago • 2-5 Years • Business Development

Job Summary

Job Description

The Key Accounts Manager, Italy will build and maintain relationships with top suppliers, develop trade marketing strategies, and lead operational setups. This role requires managing both internal and external stakeholders, launching new initiatives, onboarding partners, expanding offerings, and analyzing market trends. The successful candidate will represent Headout to key supply partners, collaborate with internal teams, and contribute to sales and booking growth. Strong operational and analytical skills are essential, as is excellent communication and a global mindset.
Must have:
  • Native Italian & fluent English
  • 2-5 years in business development/sales
  • Stakeholder management expertise
  • Strong operational & analytical skills
  • Excellent communication skills
Good to have:
  • Experience with CRM systems

Job Details

🚀 Why Headout?

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.

We’ve got scale, fast growth, and solid fundamentals

Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.

Now is the right time

While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.

Our culture

Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook

👩‍💻The role

We're hiring a Key Accounts Manager, Italy to join our Business Team! In this role, you’ll build and nurture relationships with our top suppliers in Italy, shaping trade marketing strategy alongside the General Manager and Growth teams and leading a top-tier operational setup. Acting as the face of Headout, you’ll represent our brand to key supply partners in the region and report directly to the General Manager, Italy.

🤩What makes this role special?

  • Innovate. You will play a crucial role in launching new initiatives, onboarding supply partners, expanding our offerings, and managing distribution-side partnerships in the Italy region.
  • Cultivate. Continuously develop relationships with supply partners and grow key accounts to scale them to higher revenues.
  • Collaborate. Work with internal stakeholders (Operations, Tech, Marketing, etc.) and your accounts to ensure smooth execution of partnerships and growth in sales & bookings.
  • Analyze. Identify market trends and provide market and competitor analysis to optimize business development and sales strategies.

💝What skills & experience do you need?

  • Native Italian and fluent English speaker, based in Italy (preferably Rome).
  • 2-5 years in business development, sales, or key account management.
  • Expertise in managing both external and internal stakeholders.
  • Strong operational skills with a hands-on approach.
  • Analytical, with excellent communication skills and a global mindset.
  • Team player who thrives in diverse, multicultural environments.
  • Experience with CRM systems and a willingness to learn new tools.

 


EEO statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.

Privacy policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

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London, England, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

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