HR Specialist - Bangalore

1 Month ago • 1-3 Years • Human Resource

About the job

Job Description

The HR Specialist will develop and execute HR operations in Bangalore, working closely with stakeholders. Responsibilities include talent acquisition (sourcing, interviewing, offer rollout), talent management (performance management, performance improvement plans, surveys), and business partnering (employee relations, policy interpretation, attrition analysis). The role requires strong execution, problem-solving, and communication skills, along with regular interaction with employees across sales offices. A strong understanding of HR concepts and practices is essential.
Must have:
  • MBA-HR with 1-3 years experience
  • Talent acquisition & management expertise
  • Strong execution & problem-solving skills
  • Excellent communication and stakeholder management
Good to have:
  • Startup experience
  • Understanding of evolving HR practices
Perks:
  • Medical Insurance
  • Critical Illness Insurance
  • Accidental Insurance
  • Life Insurance
  • Employee Assistance Program
  • Maternity/Paternity Benefits
  • Adoption Assistance
  • Day-care Support
  • Relocation Benefits
  • Higher Education Assistance
  • Car Lease

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Objective: The role will develop and execute on the HR operations for the business by working closely with stakeholders in the region.

Responsibilities:  

Talent Acquisition & Onboarding:

  • To ensure workforce requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc.
  • Work with talent acquisition partner to identify different available avenues for sourcing of right talent
  • Review profiles, interview candidates and roll out offers with talent acquisition 

Talent Management:

  • To execute the performance management process with regular touch bases and final evaluation as per the decided timelines, for the assigned region
  • Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
  • Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region

Business Partnering:

  • Maintain strong individual connect and regular touch points with all employees from the assigned business groups
  • Solve for front-line attrition by doing attrition analysis and taking corrective action
  • Regular visit to sales offices in the regions and interact with the employees.
  • Attend sales review meetings and market visits
  • Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines

 

Capabilities & Requirements: 

  • MBA - HR with proven working experience of 1-3 years
  • Exposure to start up environment is an added advantage
  • Understanding of HR concepts and evolving HR practices
  • Strong on execution rigour for completing tasks with high ownership

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

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About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



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