As a Store Supervisor (m/w/d) at Tesla in Erfurt, Germany, you'll be a key member of the leadership team, reporting to the Store/Area Manager. Your responsibilities encompass overseeing all aspects of store operations, ensuring adherence to targets, and collaborating with management on strategic initiatives. You will focus on operational excellence, driving continuous improvement, and fostering exceptional team performance and customer service. A significant part of the role involves coaching, training, and developing team members. You will also handle customer escalations, assisting your team in resolving complex issues. Furthermore, you'll play a crucial role in achieving sales goals, including lead generation, test drive scheduling, and managing the sales pipeline. Success requires strong leadership experience, business acumen, a proven track record in coaching and mentoring sales/operations teams, and a strong understanding of the local market.