Customer Support Specialist

At Neostella, we take a customer-centric approach and use cutting-edge technologies to deliver solutions to meet the unique needs of our clients’ business. Our offerings include Neodeluxe Legal Solutions, Work-Relay process and workflow solutions for Salesforce, Robotic Process Automation, and Application Integration. In order to continue our growth, we are seeking a Support Specialist! By joining our team, you’ll work in a fast-paced, rapidly growing, startup environment. The growth potential and opportunities here are endless and we want you to be a part of our journey. Curious what your day would look like as a Support Specialist? Check out the details below!

Key Responsibilities:

• Database entry
• Reporting
• Receiving, verifying, capturing, and digitizing documents and data
• Complete individual tasks, as assigned and within determined deadlines
• Conducting the Intake process of gathering new client information (via phone and/or submitted documentation) and creating new Filevine projects.

• 1+ years of experience with data entry or related experience
• Digitization skills
• Attention to detail skills
• Ability to complete tasks assigned at a quick and accurate pace
• Collaboration and communication of status of tasks
• Microsoft office skills, PDF Adobe
• Good English language oral and written communication skills
• Easily understand English-language task direction without formal documentation