Customer Support Associate

Experience Required: 0-1 Year
Location: Gurgaon (on-site)

Key Responsibilities:

• Handle customer inquiries and provide prompt, accurate, and courteous responses.
• Resolve customer complaints efficiently while maintaining a positive and professional attitude.
• Assist customers with product or service-related issues and provide appropriate solutions.
• Maintain records of customer interactions, feedback, and follow-up actions.
• Collaborate with team members to improve customer experience and satisfaction.

Skills Required:

• Excellent communication skills in Hindi and English (both verbal and written).
• Strong problem-solving and interpersonal skills.
• Ability to multitask and manage time effectively.

Qualifications:

• Graduate in any discipline. (Mandatory)

Additional Information:

• Freshers with strong communication skills are welcome to apply.
• A customer-oriented attitude and ability to work in a team environment will be highly valued.

We are looking for enthusiastic candidates eager to kickstart their careers in customer service. If you have a passion for helping others and excellent communication skills, we’d love to hear from you!