Creator Program Manager

Gamesight empowers the industry’s top game makers through data, technology, and experiences.

Gamesight builds technology to help kickass games find commercial success. We do this by empowering game publishers with data so they can better understand their community, players, and game performance. We specialize in Measurement & Attribution, Influencer Activations, Creator Programs, and Creator-Led Playtests, all tailored to meet the unique needs of each game at every stage of its lifecycle.

About this Role

Creator Program Managers aren’t afraid to jump into the fray and make things happen. We are looking for doers! You will support the entire process of running multiple influencer marketing campaigns and help maintain a healthy creator community for a well-known and wide-ranging video game company. You will work with our creator programs team to execute everything from the moment each campaign contract is signed until the moment we hand our customer a beautiful report showing them the amazing work you did. You will build relationships with creators, answer questions, run community events, and onboard new creators to the program. You’ll be using our proprietary Gamesight platform, which includes all the tools necessary to run campaigns at scale. While these tools will help you, creator program coordination is not for the faint of heart. You’ll communicate with creators and representatives for this game across email, Discord, Slack, and many other platforms.

Ultimately, you’ll work with content creators on Twitch, YouTube, Facebook, TikTok, and more to help spread the word about this game's impressive features and updates and drive revenue and viewership for our customer.

What you'll do:

• Help our Creator Program Operations Manager continue to grow a vibrant creator community.
• Cover the EU time zone and be available for creators in Discord.
• Run activations and campaigns from start to finish, including choosing the right creators for the activation and backing your choices up with data.
• Maintain a strong understanding of the content creator community and make recommendations on strategy based on your knowledge.
• Work with the Creator Program Operations Manager and other CPMs to brainstorm creative ideas for program events and activations.
• Recruit and mobilize creators to promote our customer’s games.
• Thoroughly review and vet creator applications and targets.
• Answer questions and start conversations with creators, providing excellent creator support and driving engagement.
• Build, own, and organize communications & relations with our network of influencers and provide coverage for other program managers outside of their time zones.
• Distribute game keys & marketing assets to creators and create social posts that match the customer’s branding and voice, all while keeping your eye on approaching deadlines.
• Work with the rest of the Gamesight team to keep them informed of campaign progress and roadblocks.
• Ensure we are delivering high-quality content and results that meet our customer’s goals.
• Learn different content styles on platforms like YouTube, TikTok, and Twitch, including the economics of influencer marketing.

Who you'll work with:

• You’ll work alongside our Creator Programs and Influencer Campaigns teams and additional supporting staff to plan and execute campaigns and events.
• You’ll work directly with the customer’s team, attending regular sync calls, communicating daily, and staying up to date on everything coming down the pipeline.
• You’ll stay in close contact with your Account Executive, relaying important information and milestones to ensure account support.
• You’ll work closely with our Data Analysts to generate comprehensive talent discoveries, post-campaign, and quarterly reporting for our customers.
• Expect to sit with our Developers, Marketing team, and Solutions Engineers to help you understand and improve the product. You might work directly with those folks to develop collateral material or create automation.

Requirements:

• Familiarity with and passion for games and the creator communities surrounding them. 🎮
• Previous experience in campaign management, creative activations, and/or influencer marketing. 📑
• The ability to speak, understand, and translate English and Spanish at a business level.
• Deep understanding of the Twitch/Twitter/YouTube/TikTok gaming space, their trends, and their influencers. 🧠
• Excellent interpersonal, emailing, writing, and speaking skills. 📝
• Ready to work in a dynamic and fast-paced environment. 🚤
• Willing to set boundaries. It can be easy to overwork when working on campaigns, especially remotely. You need to be willing to set realistic deadlines & expectations with our customers and stop working when the day is done, with very few exceptions. ⛔
• Exceptional organizational skills to ensure each campaign runs smoothly, on schedule, and hits all the key beats. 🤓
• You are eager to learn. As a pioneer in a new space, there are still uncharted territories to be explored. You have a hunger for learning and an interest in being the best at what you do. 📚

Nice to haves:

• Active social media presence - hopefully, you already use Discord and have your own Twitch account.
• Familiarity with using data and technology to create innovative brand experiences.
• Fluent in more than two (2) languages.

Success in 30 days:

• You are aware of Gamesight policies, guidelines, teams, and roles.
• You are aware of our customer’s goals, and values, and how to align our program with their needs.
• You can access all tools and resources required for you to be effective – you also understand how to use these tools within Gamesight’s processes.
• You understand Gamesight’s methodology and approach to influencer campaigns, creator programs, and community-building.
• You understand the console, its capabilities (regarding influencer campaigns), and how to execute campaigns via the Gamesight dashboard.
• Understand and identify what constitutes a "successful" campaign.
• You successfully run (project manage from discovery to end-of-campaign reporting) 1 or more influencer campaigns from start to finish, following the correct procedures.
• You thoroughly understand our vetting process and guidelines.
• You are confident in and aligned with our standards for creator communication.

Why Gamesight?

• Gamesight empowers publishers to build strong communities, engage the right influencers, and effectively measure marketing performance against actual sales and installs. 📈
• Work with a team that gets shit 💩 done in a flexible and independent environment.
• Work closely with major game developers and publishers and assist them in launching some of the world's most successful and loved games. 😎
• Work with gaming's top influencers and the communities that make games great.🏆
• Enjoy perks like medical, dental & vision coverage, flexible vacation and unlimited sick leave, 401k with 3% matching, and budgets for learning, gaming, and working from home. ✨
• Casual + remote work environment, virtual game nights, Magic: The Gathering drafts, Destiny raids, and more! 🎮💥

Gamesight's Principles

🎮 Gaming is our core - We are all-in on gaming. We obsess over the quirks of the games marketing ecosystem, creating purpose-built solutions, and anticipating customer needs like no one else. Our expertise in data and marketing creates value for customers, but our shared passion is what builds enduring relationships. And as gamers, we have more fun with our work, too!

🚀 Our customers’ growth is our obsession - Our commitment is always to the customer and their success. We grow when our customers grow, so we use the full power of our expertise and data to help them be successful. Our most successful customers don’t just come to us for one-off engagements, but work with us year after year as long-term partners to expand their business. Our aim is to make Gamesight known for exceeding expectations and delighting those we work with.

🧙 Data is our magic - We are pioneers and innovators in the field of data analytics. We discover insights that transform businesses and inspire the games industry. We will never stop inventing and looking for new ways to interpret how communities form, games are played, and new products are discovered.

🤝 Teamwork makes the dream work - We are exploring uncharted territory and inventing new solutions. We believe that diversity of backgrounds, ideas, and skills multiplies our ability to solve these problems by looking at our challenges from as many angles as possible. Our team is collaborative, supportive, and accountable to one another. We earn trust with each other so we can work quickly, stay flexible, learn from our losses, and achieve more as a team.

Eligibility

We value diversity and welcome applications from talented individuals in many regions; however, please note that only candidates who are eligible to work in the United States will be considered for full-time employment.

If you are selected for the position but do not possess the necessary authorization to work in the United States, we may offer you the opportunity to work with us as an independent contractor.

The pay range for this role is:

55,000 - 64,000 USD per year (Remote)