Community Manager, Amazon Games

At Amazon Games, we aspire to be the most player and developer-obsessed company in gaming. We have one of the most exciting roadmaps in the industry and are actively developing and publishing a portfolio of original IP and high-ambition games we hope players love and play for years to come. We create compelling platforms for everyone who loves games, as well as for game developers looking to reach a global audience. We think big, are customer obsessed, and build our games and products with a relentless focus on quality.

Amazon games is looking for a Community Manager to lead the community strategy and tactics for our forthcoming AAA racing game, developed by Maverick Games.

You will have a passion for connecting the people who play video games with the people who make them. This role comes with a great opportunity to lead and scale our global community plans for one of the next titles in Amazon Games’ growing portfolio.

Key job responsibilities
1. Contribute to the global community strategy to build and foster engaged communities for our forthcoming racing game developed by Maverick Games
2. Build and maintain a world class feedback loop between the people playing the game and the people making the game
3. Work with stakeholders and leadership to deliver valuable customer and business insights
4. Monitor, evaluate and create actionable insights based on qualitative and quantitative data
5. Work closely on supporting the core team across social and editorial creative ideation and execution.
6. Help shape design and product change discussions, leveraging the deep understanding of a player perspective and product/gameplay expertise
7. Foster a positive, constructive, and communicative community of players that feel heard and appreciated
8. Demonstrate an awareness and understanding of the importance of diversity and inclusion, both for our players and to inform our games
9. Act as the voice of the game team on our official channels
10. Immerse yourself in car culture, and build relevant community programs to attract and engage this audience

Basic Qualifications

- Experience in Games Industry (supporting title Development, Release, or Live Ops)
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience managing and measuring marketing performance in various channels
- Experience using data and metrics to measure impact and determine improvements
- Experience in marketing or marketing research

Preferred Qualifications

- Experience managing external partners to develop marketing programs
- Experience presenting ideas to various levels of an organization to gain support for initiatives

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.