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Bell Services Host - Full Time

The Walt Disney Company

Hong Kong (On-site)

Bell Services Host - Full Time

1 Hour ago • All levels • Administrative

About the job

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Job Description

The Bell Services Host at Hong Kong Disneyland Resort hotels is responsible for providing exceptional guest service, handling luggage transportation, and ensuring a smooth arrival and departure experience. Responsibilities include transporting guest luggage to and from rooms and vehicles, ensuring the care and storage of guest property, directing traffic at hotel driveways, and proactively addressing guest needs by answering questions and providing information. The role requires working outdoors and maintaining a positive, friendly, and helpful attitude, upholding the resort's high standards of show quality. Comprehensive training will be provided, and multilingual abilities (Cantonese/English/Putonghua) are preferred but not mandatory.

Must have:

Luggage transportation
Guest service
Traffic direction
Property care
Information provision
Positive attitude

Good to have:

Cantonese
English
Putonghua

Job Summary:

For many of our Guests, staying at one of the Hong Kong Disneyland Resort hotels is a dream come true. Bell Services Cast Members is responsible to greet our Guests at the resort hotels, assist arriving and departing guests with their vehicles, and provide luggage transportation service to and from guest rooms.

Responsibilities:

Transport Guest luggage to different locations such as Guest Rooms / Vehicles / Storage.
Care and storage of guest property
Direct traffic at the hotel driveways
Need to work at outdoor environment
Proactively address guest needs by answering questions, giving directions and other information regarding the hotel / resort or surrounding areas
As a Hong Kong Disneyland Resort Cast Member, you will be expected to exhibit a positive, friendly and helpful attitude to our Guests and maintain the show quality of our resort.

Basic Qualifications:

No previous experience required and comprehensive training will be provided
Ability to speak Cantonese/English/Putonghua (Non Chinese Speaking candidates are welcome)

Additional Information:

SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

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About The Company

The Walt Disney Company

1094 Active Jobs

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!