Attractions Operations and Sustainment Intern

1 Week ago • Upto 1 Years • Operations

Job Summary

Job Description

The Attractions Operations and Sustainment Intern will support the Park Operations Line of Business Attractions team at Walt Disney World. Responsibilities include compiling and summarizing near-miss events, reviewing reported events for trends, reviewing audit reports, creating presentations for quarterly meetings, partnering with park and engineering teams to collect data, updating scorecards, assisting with audits, using internal tracking tools, and following action items to completion. The internship runs from approximately June 2025 to January 2026 and requires proficiency in Microsoft Office Suite. The intern will work closely with various teams to promote guest and cast safety and operational improvements.
Must have:
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
  • Problem-solving and troubleshooting skills
  • Ability to manage multiple tasks and handle confidential information
  • Detail-oriented with data synthesis skills
  • Adaptable to a fast-paced environment
Good to have:
  • Previous attractions operations experience
  • Experience with SharePoint and Power Apps
  • Understanding of the theme park business
Perks:
  • Select benefits may be provided (medical, financial, etc.)

Job Details

Job Summary:

About the Role & Program:

Your Role...The Park Operations Line of Business Attractions team provides subject matter expertise to the 18 attractions areas in the 4 Walt Disney World Theme Parks. We assist in the handling and implementation of procedural changes through documentation updates, offer thought partnership that promotes Guest/Cast safety and operational improvements, and provide feedback to the areas by way of audits. This position supports our team and reports to the Senior Manager of Attractions.

The approximate dates of this internship are June 2025 - January 2026.

What You Will Do:

Responsibilities include, but are not limited to:

  • Compiling and summarizing near miss events from the areas
  • Reviewing reported events in a search for emerging trends
  • Reviewing area-specific audit reports and compiling presentations for quarterly meetings with Operations partners
  • Partnering and interacting with the teams in the Parks and with various teams on the Engineering side of our business to collect data used to promote both safety and consistency
  • Updating attractions-specific scorecards when procedural changes are published
  • Assisting with some auditing functions including daily turnover audits and checklist retention audits
  • Using internal tracking tools, follow action items to completion and follow up with Operations areas as needed
  • Compiling and distributing monthly audit results

Required Qualifications & Skills:

  • Ability to learn quickly and implement new knowledge
  • Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Ability to problem solve and troubleshoot
  • Ability to balance multiple tasks
  • Ability to handle confidential information
  • Ability to apply an eye for details while synthesizing large amount of data
  • Comfortable functioning in a fast-paced, ever-changing environment

Preferred Qualifications & Skills:

  • Previous attractions operations experience
  • Ability to use SharePoint and Power Apps
  • Ability to quickly learn the nuances of our side of the business

Education:

  • Junior or Senior year preferred
  • Major or previous coursework in English, Hospitality, Tourism, Theme Park and Attraction Management, or related major preferred 

Eligibility Requirements & Program Information:

Candidates for this opportunity MUST meet all of the below requirements: 

  • Be enrolled in an accredited college/university pursuing a degree taking at least one class at time of application OR currently participating in a Disney College Program or Disney Internship. 
  • Current Disney Interns, College, International, or Culinary Program Participants:  You may only work for ONE consecutive year (12 months) in any combination of an internship and/or program.  
  • Be at least 18 years of age
  • Possess unrestricted work authorization
  • Be compliant with appearance guidelines
  • Be able to have a consistent, reliable work schedule throughout the internship
  • Fully available for the duration of the internship (approximately 40 hours each week)
  • Have reliable transportation to/from work

Additional Information:

  • We provide limited housing opportunities for Florida Based Interns through American Campus Communities, for more information 

Recommendation – Print This Role Description: Please note that this role description will not be accessible once the posting is closed. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are invited to interview for this position.


The pay rate for this role in Florida is $18.90 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits. 

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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