Associate / Senior Associate - Institutional Services

3 Months ago • 1-2 Years • Finance • Undisclosed

About the job

Job Description

IBKR seeks exceptional individuals for Institutional Services in Singapore. You'll provide exceptional service to institutional clients, resolve technical & trade inquiries, and assist with client onboarding. Strong financial knowledge, asset class familiarity, and excellent communication skills are essential.
Must have:
  • Financial Knowledge
  • Asset Class
  • Client Service
  • Communication Skills
Good to have:
  • Mandarin Proficiency
  • Excel Proficiency
  • JIRA/Confluence
  • Problem Solving
Perks:
  • Competitive Salary
  • Stock Grant

Job Description and Responsibilities

IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group.  In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers.  Our mission is to build deep, long-term relationships and provide a seamless client experience as we continue to expand our global product and service offerings.

Key responsibilities:

  • Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat
  • Take ownership of and escalate/report issues to the relevant stakeholders across various departments and regions
  • Assist clients in understanding the entire trading lifecycle including but not limited to funding, position transfers, corporate actions, margin calculation, and statement reconciliation
  • Ad hoc assignments and projects – e.g. client outreach, platform training, general market research

Qualifications

Core competencies:

  • Strong familiarity in one or more asset classes – Stocks, ETFs, Options, FX, Funds, Futures, Fixed Income
  • Be able to think critically and reason about complex systems and processes
  • Maintain composure and professionalism in fast-paced and stressful situations
  • Excellent command of written and spoken English (Mandarin is a strong plus)

Requirements:

  • Undergraduate degree
  • At least 1-2 years prior experience at a large financial institution (new graduates who demonstrate a strong grasp of the core competencies will also be considered)
  • Licensed with CMFAS 1A , 2A , 6 and 6A or be able to obtain by attending to licensing paper exams within a short period after onboarding
  • Fluency in productivity applications (e.g. Excel, JIRA/Confluence) is a plus

Company Benefits & Perks

  • Competitive Salary, annual performance-based bonus and stock grant
  • CPF Contributions
  • Excellent medical insurance, including dental, specialist and in-patient
  • Competitive package of Annual Leave
  • Daily lunch ordered in house with fully stocked kitchen
  • Modern offices with multi-monitor setups
  • Corporate discount on selected fitness centers
  • Great work life balance
  • Unique opportunity to gain exposure to global financial products, markets and clientele
  • Opportunities for career progression and job scope expansion in a global company with growing local presence
  • Hybrid work arrangement role permitting
View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

Greenwich, Connecticut, United States (Hybrid)

Mumbai, Maharashtra, India (On-Site)

Hong Kong Island, Hong Kong (On-Site)

Greenwich, Connecticut, United States (On-Site)

Mumbai, Maharashtra, India (On-Site)

Chicago, Illinois, United States (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Interactive Brokers

Similar Jobs

Playtika - Technical Account Manager

Playtika, Poland (On-Site)

The Walt Disney Company - Sr Software Engineer (webOS/Tizen)

The Walt Disney Company, United States (On-Site)

Equivalent Jobs - JUNIOR LEGAL COUNSEL

Equivalent Jobs, (Remote)

Fluence - Product Manager - Battery Systems

Fluence, United States (Hybrid)

version 1 - Senior PBCS Consultant

version 1, India (On-Site)

PwC - A.審計類(桃園)-審計員

PwC, Taiwan (On-Site)

ION - Senior Business Consultant – Reval

ION, Indonesia (On-Site)

The Walt Disney Company - Trainee, Finance

The Walt Disney Company, Japan (On-Site)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nintendo - CONTRACT - Email Marketing Coordinator

Nintendo, United States (Hybrid)

VOID Interactive - Producer, Ready or Not (Europe)

VOID Interactive, Ireland (Remote)

The Walt Disney Company - Technical Account Manager

The Walt Disney Company, Australia (On-Site)

Evolution - QA Automation Engineer

Evolution, Estonia (On-Site)

LeoVegas - Outbound Specialist Dutch Speaking

LeoVegas, Gibraltar (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in Singapore

Get notifed when new similar jobs are uploaded

Finance Jobs

Infoblox - Director, Deal Desk

Infoblox, Spain (On-Site)

SSC Technologies - Geneva Consultant

SSC Technologies, United States (Remote)

PwC - Treasury Support Associate

PwC, Saudi Arabia (On-Site)

Intel Corporation - Director, ICAP and Mergers and Acquisitions Accounting

Intel Corporation, United States (Hybrid)

Interactive Brokers - Senior Project Manager

Interactive Brokers, Hong Kong (On-Site)

version 1 - Senior Oracle E-Business Technical Consultant

version 1, United Kingdom (Hybrid)

Get notifed when new similar jobs are uploaded