Account Executive

5 Days ago • All levels

About the job

Summary_{By Outscal}

Ninja Van is seeking an Account Executive to manage key accounts, build relationships, and drive growth. Must have excellent communication, problem-solving, and relationship-building skills. Experience in logistics or startups is preferred.

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities

Develop a solid and trusting relationship between clients and company
Managing relationship with key accounts by continuously proposing solutions that meet their objectives
Managing communication between key accounts and internal team
Working closely with operations team to monitor performance to meet key account performance objectives through cross-functional efforts
Analyze key accounts performance to identify the problem to develop initiatives and propose practical solution to operations team to achieve the key account’s objectives and achieve targets
Planning and presenting reports on account progress, goals, and initiatives to internal and external stakeholders

Requirements

Minimum Bachelor’s Degree in Marketing Management, Communication, Business, or related major
Excellent interpersonal skills with aptitude in building relationships with professionals and partners
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Excellent in problem solving and negotiation
Having related experiences in logistics companies or startup company would be preferred
A determined person, curious, initiative, eager to learn, persuasive, and energetic
Excellent in Microsoft office

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