3P Channel Strategy Development Manager

3 Months ago • 5 Years + • Business Development • Operations

Job Summary

Job Description

As Channel Strategy Development Manager, you will be responsible for developing and implementing strategies to grow Gojek's new channel business. You will work closely with account managers, operations teams, and other stakeholders to ensure Gojek has an optimal Channel Strategy. You will also analyze and solve problems related to Channel management, improve Channel management products, and enhance relationships among Gojek, Driver Partners, and Channel Partners. This role requires a strong understanding of business and technology processes, excellent communication skills, and the ability to work in an ambiguous setting.
Must have:
  • Minimum 5 years of experience in relevant sectors like Consulting, Tech, or Product Development
  • Excellent problem-solving and analytical skills
  • Great communication skills in English and Bahasa Indonesia
  • Strong sense of business and tech processes
  • Fast learner, can work in an ambiguous setting

Job Details

About the Role:

As Channel Strategy Development Manager, you will conduct strategy and planning functions for Gojek’s new channel business. You will work together with the account managers, operations teams, and many other stakeholders to ensure that Gojek has the optimal Channel Strategy. This position combines the rigors of analytical thinking and practical problem solving skills based on grounded insights.

What you will do:

    • Develop business schemes and arrangement to grow Gojek’s channel business
    • Implement and monitor those business schemes to support the growth target
    • Gain understanding of the mechanics of Channel management, and identify pain points to solve
    • Work with stakeholders across functions to improve Channel management products
    • Enhance the dynamic relationships among Gojek, Driver Partners, and Channel Partners

What you will need:

    • A minimum of 5 years work experience in relevant sectors, e.g. Consulting, Tech, or Product Development
    • Excellent problem solving and analytical skills
    • Great communication skills both in English and in Bahasa Indonesia
    • Strong sense of business and tech processes
    • Fast learner, can work in an ambiguous setting
About the Team:

Our Channel Management team is a small but mighty group, working hand-in-hand to keep the wheels of our fleet ecosystem turning smoothly. We're a close-knit squad that thrives on collaboration, with each member bringing their unique skills to the table. Whether it's negotiating partnerships, optimizing operations, or exploring new avenues for growth, we’re always up for a challenge—and we do it with a sense of fun and camaraderie. With an open culture that encourages creativity and out-of-the-box thinking, we support one another every step of the way, making our work both impactful and enjoyable.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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