Mindtickle

Customer Success Engineer - I

Customer Success Manager - Commercial [North America Shift]

Design Manager

Sr. Manager, GL

Managed Services associate: ID

Senior Instructional Designer

Learning Consultant

Instructional Designer

<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

<p>Let's assess your Data Structures! 📋<br>&nbsp;- This assessment gives us an idea of your problem solving skills using DSA<br>- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete: 7 to 10 minutes</p>

<p>Let's assess your Programming Patterns! 📋</p><p>- This assessment gives us an idea of your code architecture skills<br>- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.<br>- 10 Multiple Choice<strong> </strong>questions<br>- Average time to complete: 7<strong> </strong>to 10 minutes</p>

<p>Let's assess your OOPs skills! 📋</p><p>- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills<br>- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.<br>- 10 Multiple Choice questions<br>- Average time to complete:<strong> </strong>7 to 10 minutes</p>

<p>Let's assess your Unity Skills 📋<br><br>- This assessment gives us an idea of your Unity fundamentals<br>- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.<br>- 9 questions: 9 Multiple Choice<br>- Minimum score needed to qualify: 80%<br>- Average time to complete: 5 to 10 minutes</p>

Cloud Imperium Games

Technical Artist

Trek

Sales Lead

Studio Drydock

Entry-Level 3D Artist

ByteDance

Quality Assurance Specialist - Global Payment

HoYoverse

Accountant (Accounts Payable)

Easygo

Poker Room Manager

Operations Executive

Security Engineer - Application/Product Security, APAC

Content Moderator - CapCut (Thai)

As a Vehicle Technical Artist at CIG, you'll be part of a team creating high-fidelity vehicle assets for Star Citizen and Squadron 42.  Responsibilities include hands-on implementation, performance optimization, rigging, skinning, asset markup, and supporting the vehicle content team. You will work closely with art and programming teams, develop and improve pipelines using tools like 3DS Max, MaxScript, and Python, and investigate new techniques. The role involves bringing ships to life through animation and physics tuning, and ensuring assets are technically sound for use in the games.  CIG has a reputation for creating complex, characterful vehicles that are more like mini-game levels, and you'll be contributing to their already impressive library of nearly one hundred ships.

<p>We are developing Star Citizen and Squadron 42 across 5 studios in Los Angeles, Austin, Manchester, and Frankfurt.</p>

Audio Director

Facial Animator

Props Artist

QA Tester

Senior Systems Designer

Legal Coordinator / Legal Manager

Embedded QA Tester

Physics Programmer

Level Design III

<div data-automation-id="jobPostingDescription" class="css-z3h7ab"><p><b>We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create the “Best Damn Space Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent.</b></p><p></p><p></p><p>As a Vehicle Technical Artist at CIG you will be joining a robust team of world-class 3D Artists, Engineers and Designers who are creating some of the most unique, high fidelity vehicle assets seen in games to date.</p><p></p><p>You will be an integral part of the creation process for vehicles in Star Citizen and Squadron 42, getting involved with hands on implementation, performance optimisation, rigging, skinning, asset markup and supporting the rest of the vehicle content team in producing these complex and unique vehicles for the game.</p><p></p><p>Working on the Vehicles within Star Citizen and Squadron 42 will mean working with a team that has distinguished itself for its creativity and ability to deliver nearly a hundred ships so far and these are much more than just simple vehicles in the game, they have an identity and characters and are to scale that they are more easily compared to entire multiplayer levels, that happen to fly around too.</p><p></p><p>Founded in 2012 by renowned game developer Chris Roberts, Cloud Imperium Games (CIG) is one of the largest global independent studios, dedicated to delivering next-generation AAA games. CIG prides itself in thinking outside the box, encouraging creativity and developing ground-breaking technology. CIG believes in raising the bar for the gaming industry and the community as a whole.&nbsp;<br>&nbsp;</p><p>For more information about life at Cloud Imperium Games, check this out - <a rel="noopener noreferrer" target="_blank" href="https://l.shitrk.com/r/e/2XxJACaX0KrC7L4l?r=https://youtu.be/cXjp7SRBpIA"><span style="word-break: break-word; word-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto; -webkit-hyphens:auto; -ms-hyphens: auto; -moz-hyphens: auto;">https://youtu.be/cXjp7SRBpIA</span></a></p><p></p><p><b>What does a Technical Artist at CIG do?</b></p><p></p><ul><li>Work closely with the Art Groups and Programmers to effectively produce technically correct art content.</li><li>Bring ships to life with a mixture of rigging, animating and physics tuning using 3DSMax.</li><li>Help shape and evolve art pipelines, including proprietary tools, software, plug-ins, and game technology.</li><li>Writes new MaxScript, Python tools in 3DS Max and into our game engine, to enhance pipeline.</li><li>Check assets in terms of technical setup for their usage in Star Citizen and Squadron 42.</li><li>Investigates new techniques, assists in prototyping, and helps other developers with technical roadblocks.</li><li>Supporting our growth culture and advocating knowledge sharing.</li></ul><p></p><p><b>What do we expect from our Technical Artists?</b></p><p></p><ul><li>Someone who is passionate about innovation, improving pipelines, developing new tools, and adapting to new technologies.</li><li>Demonstrate relevant experience in the game development industry.</li><li>Experience in 3DS Max/Maya and Photoshop.</li><li>Comfortable working with scripting and programming languages.</li><li>Someone who loves to be part of a passionate team and can communicate effectively.</li></ul><p></p><p></p><p></p><p><b>Diversity Statement </b></p><p>CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it’s our differences that make it special.&nbsp;</p><p></p><p><b><i>Fraud Statement </i></b></p><p><i><span>We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.</span></i></p><p></p><p><i><span>If you suspect fraud, please report it to your local authorities, as well as reaching out to us <span style="word-break: break-word; word-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto; -webkit-hyphens:auto; -ms-hyphens: auto; -moz-hyphens: auto;">at&nbsp;info[@]cloudimperiumgames.com</span></span></i>&nbsp;<i><span>with any information you may have.</span></i></p><p></p><p></p><p><i>If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</i></p></div>

Paid - Game Dev Bootcamp

Paid - Fullstack Game Development Bootcamp

Follow Mayank - career advice

Follow Mayank Grover for game development resources

For Laid-Off Gaming Professionals

Scholarship for Laid Off Gaming Professionals

For College Students

Scholarship for College Students

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Paid - Game Programming Patterns

Paid - Game Programming with Programming Patterns

Scholarship for Laid-Off Gaming Professionals

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

As a Customer Success Engineer at Mindtickle, you will play a critical role in ensuring our customers' successful adoption and ongoing use of our platform. This role involves working directly with clients and collaborating with internal teams to provide exceptional product and technical support through various channels. You will act as the primary contact for customer inquiries, taking ownership of reported issues and ensuring their resolution. You will diagnose and resolve challenges related to product functionality, system compatibility, and usage, ensuring a seamless customer experience. You will also maintain an in-depth understanding of the Mindtickle platform, its features, and updates to provide knowledgeable support.

<div class="section page-centered" data-qa="job-description"><div><b style="font-size: 18px">Who we are</b></div><div><br></div><div>Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024!</div><div><br></div><div><br></div><div><b style="font-size: 18px;">Job Snapshot</b></div><div><br></div><div><span style="font-size: 11pt;">As a Customer Success Engineer at Mindtickle, you will play a critical role in ensuring our customers' successful adoption and ongoing use of our platform. This role involves working directly with clients and collaborating with internal teams to provide exceptional product and technical support through various channels.</span></div><div><br></div></div><div class="section page-centered"><div><h3>What’s in it for you?</h3><ul class="posting-requirements plain-list"><ul><li><b>Primary Contact:</b> Act as the main point of contact for customer inquiries, ensuring timely and effective communication.</li><li><b>Ownership:</b> Take responsibility for reported customer issues and ensure their resolution in a timely and efficient manner.</li><li><b>Troubleshooting: </b>Diagnose and resolve challenges related to product functionality, system compatibility, and usage, ensuring a seamless customer experience.</li><li><b>Timely Resolution: </b>Adhere to defined Service Level Agreements (SLAs) by promptly and accurately responding to customer inquiries.</li><li><b>Collaboration: </b>Work closely with internal teams to address and escalate complex technical issues as needed.</li><li><b>Product Expertise: </b>Maintain an in-depth understanding of the Mindtickle platform, its features, and updates to provide knowledgeable support.</li><li><b>Knowledge Sharing: </b>Contribute to developing knowledge base articles to facilitate customer self-service support.</li><li><b>Proactive Improvement: </b>Identify product or service enhancement opportunities based on customer feedback.</li><li><b>Continuous Learning: </b>Participate in training sessions and workshops to continually enhance technical skills and product knowledge.</li><li><b>Customer Feedback Loop: </b>Gather and report customer feedback to help shape future product development and improvements.</li><li><b>Documentation:</b> Ensure all customer interactions are adequately documented in the support system for future reference.</li></ul></ul></div></div><div class="section page-centered"><div><h3>We’d love to hear from you, if you:</h3><ul class="posting-requirements plain-list"><ul><li>Have pursued bachelor's Degree in Engineering or Computer Science.</li><li>Possess 0 - 1 years of experience with technical support for SaaS-based products.</li><li>Have working knowledge of Python, API, JSON, User sync, SSO, Infosecurity Guidelines/ Understanding.</li><li>Possess excellent verbal and written communication. Must be able to explain technical concepts to non-technical users, provide clear instructions, and articulate solutions in a concise and understandable manner through verbal and written communication.</li><li>Have understanding of network logs in web browsers.</li><li>Have proficiency in problem analysis, troubleshooting, requirement analysis.</li><li>Are willing to work in rotational shifts that includes US shifts.</li><li>Have high level of enthusiasm about helping and serving clients, strong customer and solution-oriented personality.</li><li>Have the ability to grasp new technology/process quickly and implement the learnings for effective results.</li><li>Must be an excellent team player.</li></ul></ul></div></div><div class="section page-centered" data-qa="closing-description"><div><br></div><div><b style="font-size: 18px">Our culture &amp; accolades</b></div><div><br></div><div>As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth.</div><div><br></div><div>Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together.</div><div><br></div><div>Mindtickle is proud to be an Equal Opportunity Employer.</div><div><br></div><div>All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.</div><div><br></div><div>Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.</div></div>