UX Researcher, Google One and Google Photos

1 Month ago • 4-7 Years • Product Design

Job Summary

Job Description

Google is seeking a UX Researcher to join their Google One and Google Photos teams. This role involves conducting independent research using various methods (usability studies, contextual inquiry, surveys, etc.) to understand user needs and inform product development. Responsibilities include collecting and analyzing user behavior data, collaborating with cross-functional teams (Designers, Product Managers, Engineers), prioritizing research opportunities, and communicating findings to diverse audiences. The ideal candidate will have 4+ years of applied research experience, proficiency in various research methods, and strong communication skills. The role offers the opportunity to work on high-impact products and contribute to a user-centered design process within a collaborative and supportive environment. Experience with Google Photos (a photo sharing and storage service) is a significant plus.
Must have:
  • 4+ years applied research experience
  • Proficiency in various research methods
  • Strong communication & collaboration skills
  • Experience with product research (usability/generative)
  • Conduct independent research & analyze user behavior
Good to have:
  • Master's/PhD in HCI, Cognitive Science, etc.
  • 3+ years experience with senior leadership
  • Experience communicating research findings
  • Experience in variety of product spaces
  • Knowledge of research method strengths & weaknesses

Job Details

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Experience with product research in either a usability or generative setting.

Preferred qualifications:

  • Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 3 years of experience working with senior leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in an organization.
  • Experience in a variety of product spaces, applied research and/or academic settings.
  • Experience communicating user research findings with cross-functional partners to drive impact.
  • Knowledge of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.

Responsibilities

  • Conduct independent research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
  • Work with Designers, Product Managers, Engineers and other User Experience Researchers (UXRs) to prioritize research opportunities in a fast-paced and changing environment.
  • Understand and incorporate technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and in-person presentations.

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