ServiceNow

Senior UX Researcher

Staff UX Researcher

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Wildlife Studios

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Wildlife's Cloud Economics team in São Paulo, Brazil seeks a Data Engineer to build and maintain a data lake, consolidating information from various sources.  Responsibilities include ETL processes, enhancing data discovery, identifying unused data for optimization (sampling, deletion, storage migration), proposing data modeling improvements (table partitioning, migrating to delta tables), and developing a cost allocation data lake for major technology providers.  The ideal candidate is highly analytical, proactive, and results-oriented, contributing directly to company success.  This role demands strong SQL and Python programming skills, AWS experience, and knowledge of Airflow or similar workflow tools.

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 We're looking for a talented and passionate Data Engineer to join Wildlife's Cloud Economics team in São Paulo, Brazil.
The mission of the Cloud Economics team at Wildlife is to have world-class productivity and efficiency across the company by finding and further investigating efficiency opportunities related to the usage and/or provisioning of technology resources.&nbsp;
As a Data Engineer, you will be responsible for gathering all the information needed into the data lake; build and maintain such a lake permanently. You will also play a key role in developing the analyses and algorithms that identify the patterns and type of usage of our data that allow us to find opportunities to improve its usage and storage.
We know that the work we do has a high impact on our company's success and culture. The right person for this position is curious by nature, and comfortable in a "take the initiative" environment, loves solving problems, and can thrive in a fast and growing business.&nbsp;
<h2>What you’ll do</h2>
<ul>
<li>Be part of a high-output team, directly contributing to company results;</li>
<li>Build the required date lakes and do the corresponding ETL in order to be able to consolidate and query information about multiple data sources;</li>
<li>Enhance our data discovery capabilities;</li>
<li>Identify unused data and propose how to handle it (sampling, deletion, move to colder classes of storage);</li>
<li>Find and propose data modeling optimizations across the data lake to avoid inefficiencies like duplicated data, data normalization, data types, etc. (table partitioning, migrating to delta tables);</li>
<li>Develop an internal cost allocation data lake for our most significant technology providers.</li>
</ul>
<h2>What you'll need</h2>
<ul>
<li>University degree in courses related to computing such as Computer Engineering, Computer Science or a related field;</li>
<li>Solid experience working as a data engineer on technically challenging problems;</li>
<li>Proficiency in programming with SQL and Python;</li>
<li>Experience creating data pipelines;</li>
<li>Knowledge and experience with AWS;</li>
<li>Knowledge and experience with Airflow or other workflow management tool is a differential.</li>
</ul>
<h2>More about you</h2>
<ul>
<li>You are a resourceful person with a go-getter attitude;</li>
<li>You are passionate about the data industry and thirsty for innovation;</li>
<li>You are not afraid to propose and explore new initiatives;</li>
<li>You are a determined and metrics oriented engineer who wants to deliver results;</li>
<li>You have an analytic mindset and focus on ensuring visibility to your clients and peers;</li>
<li>You are passionate about working on and solving problems;</li>
<li>You are a team player. You're willing to help out wherever needed.</li>
</ul>
<h2>About Wildlife</h2>
Wildlife is one of the leading mobile game developers and publishers in the world. We have released more than 60 titles, reaching billions of people around the globe. Today, we have offices in Brazil, Finland and the United States. Here, we create games that will excite, intrigue, and engage our players for years to come!
<h2>Equal Opportunity</h2>
Wildlife is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, colour, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We're committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

 

 
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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

As a Senior UX Researcher, you'll be responsible for representing customer needs across the product lifecycle. You will conduct research, analyze data, and communicate findings to influence product strategy and design. Strong experience with customer-centered research techniques and a portfolio showcasing impactful research are essential.

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 About the job
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 Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: <ul><li>Represent the needs of customers across the product and design lifecycle from discovery through design validation and customer adoption across a portfolio of products</li><li>Apply and adapt appropriate research techniques and methods for specific project needs</li><li>Engage with customers to understand their unique needs for our products, including defining and synthesizing user types, use cases, and specific UX opportunities</li><li>Partner with Product Managers and Designers to influence product strategy and roadmaps</li><li>Validate feature and design direction through participatory design, early concept testing, formative and summative usability testing.</li><li>Analyze and synthesize qualitative studies and quantitative data across studies and secondary research to generate strategic and tactical insights with actionable recommendations.</li><li>Communicate findings through artifacts such as specific user segments, persona frameworks, jobs to be done, user journeys, task analyses, etc </li></ul>
Qualifications What you have Basic Qualifications (The Must Have) <ul><li>BA/BS degree or higher in the Human-Computer Interaction, Human Factors, Psychology, Cognitive Science, Human Factors, Anthropology, Human-Computer Interaction, Design, or equivalent combination of education and experience</li><li>Solid experience in applying customer-centered research techniques to product definition and designs.</li><li>Understanding and experience in defining, planning and executing research studies including outlining objectives, goals, and timelines. This includes developing sample plans and determining the best data collection approach using quantitative and/or qualitative methods.</li><li>A portfolio with examples of work representing research that influenced great insights or experiences. This includes examples of research goals, research methodologies used, the process followed, your involvement and role, data visualizations, and crisply articulated insights from the research. </li></ul>
Preferred Qualifications <ul><li>5+ years’ of work experience conducting customer-centered research. Master degree or PhD is a bonus.</li><li>Experience developing insightful, probing questions that resonate with both highly technical individuals through business minded end-users using enterprise software.</li><li>Deeper knowledge of user interface design, usability evaluation techniques, task analysis, and experimental design.</li><li>Experience with the creation and execution of online surveys as well as rich qualitative research techniques</li><li>Excellent presentation skills to visualize technically complex topics and make them easy to understand with customers as well as product management and design stakeholders.</li><li>The ability to learn new technical concepts quickly. </li></ul>
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. <a class="app-aware-link " target="_blank" href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf" data-test-app-aware-link="">Learn more here</a>. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
 
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