Technical Account Manager

3 Months ago • 5 Years + • Product Management

Job Summary

Job Description

Disney+ Hotstar is seeking a Technical Account Manager to help scale the business by integrating the Disney+ Hotstar platform with service providers and strategic partners across Southeast Asia. This role requires technical expertise to ensure successful product and partner integrations through collaboration with internal and external stakeholders. Responsibilities include preparing and validating BRDs, obtaining business feedback on product features, maintaining product prioritization requests, collaborating with stakeholders for project launches, providing technical inputs in meetings, and identifying opportunities for product and partnership improvement.
Must have:
  • Bachelor's Degree in relevant field
  • 5+ years of experience with OTT platforms
  • Strong knowledge of OTT, telco, and payment landscapes in Southeast Asia
  • Strong cross-functional and project management skills
  • Entrepreneurial drive and ability to achieve goals in a fast-paced environment
  • Excellent problem-solving, organizational, and analytical skills
  • Ability to manage product launches, feature upgrades, product roadmaps, and partner integrations
  • Experience as a technical lead for Partnerships and Commercial teams

Job Details

Job Summary:

Disney+ Hotstar is The Walt Disney Company’s new Direct to Consumer video entertainment service targeted at families and kids.  The service will consist of long form and short form content built around six key brands (Disney, PIXAR, Marvel, Star Wars, National Geographic and Star) with an appealing and easy to use interface accessed across multiple platforms (e.g., televisions, mobile devices, PCs). 

The role will be a key player in helping Disney+ Hotstar to scale the business by integrating Disney+ Hotstar platform with service providers and other strategic partners across Southeast Asia region.,

This integral role requires technical expertise to ensure successful product and partner integrations through collaboration with internal and external stakeholders.

Areas of Responsibility

  • Prepare and validate BRDs (Business Requirement Documents) for strategic initiatives.
  • Obtain feedback from business on upcoming product features
  • Maintain SEA product prioritization requests
  • Collaborate and closely work with the internal and external stakeholders to launch successful projects in timely manner 
  • Provide technical inputs in business and partner meetings
  • Identify and execute upon new opportunities to improve the commercial aspects of our product and partnerships

Professional Qualifications and Experience

  • A Bachelor’s Degree in the relevant field
  • At least 5 years of relevant experience in working with OTT platform in either a product or tech role
  • Strong knowledge in OTT, telco and payment landscape in Southeast Asia
  • Strong cross-functional and project management skills
  • Entrepreneurial drive and demonstrated ability to achieve goals in an innovative and fast-paced environment

Skills

  • Excellent problem-solving, organisational and analytical skills, with the ability to manage product launches, feature upgrades, product roadmaps, facilitate partner integration discussions, function as the technical lead to Partnerships and Commercial teams.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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