Senior Technical Product Manager

Job Description:

Join us at Disney Parks, Experiences and Products (DPEP) where we bring magic to life every day. At the heart of our mission is the drive to inspire wonder and create unforgettable experiences. As part of our team, you'll play a pivotal role in pushing the boundaries of entertainment and bringing never-before-seen innovations to life!

Disney Experiences (DX) Technology & Digital is the dynamic force behind the technical solutions that power the Walt Disney Parks and Resorts.

We are seeking a passionate Senior Technical Product Manager to join our Payment and Waller product team. In this role, you'll lead the delivery of groundbreaking initiatives that will revolutionize how consumers book experiences at our worldwide parks and resorts.

The ideal candidate is a proactive self-starter with a knack for creating and executing a product vision, all while possessing a passion for learning. If you thrive on taking ownership, driving action, and contributing to the growth of product organizations, we want to hear from you!

Responsibilities:

• Shape the strategy: Architect the product vision, strategy, and roadmap throughout the entire product delivery process.
• Create clarity: Lead requirement-gathering, user story creation, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership.
• Define success: Define and monitor key performance metrics to track product performance while identifying areas for optimization that drive continuous improvement initiatives.
• Build relationships: Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, commercial, and customer support.
• Set the priority: Prioritize with our business, product, and engineering partners, managing technical discussions to drive alignment.
• Deliver excellence: Coordinate and communicate iterative product releases and updates, ensuring timely delivery and smooth deployment.
• Think proactively: Identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables.
• Lead communication: Serve as a passionate advocate for your product(s), internally and externally, while educating stakeholders and customers about product features, benefits, and value propositions.
• Look beyond: Conduct market research to understand industry trends, competitive landscape, and customer needs.

Experience & Qualifications:

• 5+ years of product management experience, with a technical focus.
• Minimum four-year college degree in a Technology, Business or related field.
• Demonstrated success in launching and scaling products by recognizing customer needs, creating a vision, building roadmaps, identifying success measurements, and executing excellence with peers.
• Strong technical knowledge with experience leading initiatives that span several teams and functional areas.
• Proven ability to translate customer and business needs through requirements and user stories.
• Proven experience leading teams within an agile, collaborative environment.
• Strong communicator with proven ability to bring clarity and direction through written and verbal communication skills.
• Data and hypothesis-driven aptitude, with the ability to flex business and technical thinking.

Bonus Qualifications:

• Experience with back-end applications.
• Experience within hospitality and/or technology industries.
• Experienced in Microsoft Office applications.
• Familiarity with collaboration tools such as Jira, Smartsheet, and Confluence.
• Familiarity with design principles and best practices.
• Familiarity with DevOps and test automation principles.

Onsite requirements/expectations:

• 3-4 days in office

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