Senior QA Manager, Games

2 Months ago • 7-9 Years • Quality Assurance • $176,000 PA - $193,000 PA

Job Summary

Job Description

The New York Times seeks a Senior QA Manager for its Games division to lead the QA team. Reporting to the Head of Engineering, you'll oversee QA strategy, automation, and product delivery across squads. This hybrid role (NYC-based, 2 days/week in office) requires managing QA leads and engineers, implementing automated and manual testing across mobile apps, web, and backend APIs. Responsibilities include release management coordination, establishing QA metrics, collaborating with engineering on CI/CD pipelines, and sharing best practices across NYT QA teams. The ideal candidate possesses 7+ years QA experience, 2+ years managing QA engineers, and strong expertise in automation frameworks (XCUI, Espresso, Appium, Playwright, Webdriver.IO). A commitment to journalistic independence and The New York Times' mission is essential. The successful candidate will ensure high-quality digital puzzle products for a subscription-first business model.
Must have:
  • 7+ years QA experience
  • 2+ years managing QA engineers
  • Expertise in automation frameworks (XCUI, Espresso, Appium, Playwright, Webdriver.IO)
  • Release management experience
  • Cross-functional stakeholder collaboration
Good to have:
  • Experience with mobile app release management
  • Leading globally distributed QA teams

Job Details

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 

About the Role

The New York Times is looking for a Senior QA Manager in the Games Mission to lead the Quality Assurance team.

You will report to the Head of Engineering for the Games Mission, closely working with Engineering, Product and Production and overseeing the QA strategy, automation tooling and product delivery across all the squads. This is a hybrid role based in our New York City headquarters. You can typically expect to come into the office twice a week.

We have declared ourselves a subscription-first company, staking our future on delivering products that are worth paying for and are unparalleled in its quality and consumer delight. Games are playing an important role towards our vision and we aim to be the premier destination for digital puzzles. This is an important role to deliver high quality products to our customers.

Responsibilities:

  • Manage a team of QA leads & engineers to ensure KPI-driven software quality
  • Use a combination of automated and manual testing techniques that ensure high-quality software delivery across mobile apps, web and backend apis
  • Coordinate with Mobile apps leadership for release management
  • Establish and maintain QA metrics and reporting dashboards
  • Collaborate with engineering to incorporate testing within the CI/CD pipelines
  • Collaborate with other QA leaders across NYT for shared best practices
  • In-depth and updated  industry knowledge of software testing methodologies and automation frameworks
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

  • 7+ years of experience as QA Engineer ensuring high quality delivery of complex projects spanning multiple platforms
  • 2+ years of experience managing a team of QA engineers
  • Extensive experience with Test Automation Frameworks e.g. XCUI, Espresso, Appium, Playwright, Webdriver.IO
  • Experience working with cross functional stakeholders and multiple engineering teams with varying skill sets

Preferred Qualifications:

  • 2+ years experience handling mobile apps release management
  • Experience leading globally distributed teams of QA engineers

REQ-017456

#LI-Hybrid

The annual base pay range for this role is between:
$176,000$193,000 USD

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws. 

The New York Times Company follows the pay transparency and non-discrimination provisions outlined by the United States Office of Federal Contract Compliance Programs. Click here for details.

For information about The New York Times' privacy practices for job applicants click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times. 

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at security@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.

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