RazerStore Shift Supervisor (Orlando)

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

 Essential duties and responsibilities:

• Assist the Retail Manager in overseeing all aspects of the retail store's operations.

• Provide leadership and guidance to retail staff, ensuring a positive and productive work environment.

• Train and develop retail staff to deliver exceptional customer service, product knowledge, and meet sales targets.

• Monitor and manage inventory levels, including ordering and replenishment.

• Ensure compliance with company policies and procedures, as well as health and safety regulations.

• Handle customer inquiries, concerns, and complaints in a professional and timely manner.

• Assist in implementing promotional activities and marketing initiatives to drive sales.

• Conduct regular audits of store procedures and performance to identify areas for improvement.

• Collaborate with the Retail Manager to develop and implement strategies to achieve sales targets and KPIs.

• Ensure the store is well-stocked and organized, with attractive displays that highlight new and featured products.

• Oversee the store's cash management and inventory control processes.

• Perform other duties as assigned.

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• 3+ years of supervisory experience in retail sales experience, preferably in a gaming or electronics store.

• High school diploma or equivalent required

• Basic understanding of sales principles and customer service practices

• Strong communication, interpersonal, and leadership skills.

• Availability to work flexible hours, including evenings, weekends, and holidays.

• Knowledge of basic POS principals and Cash Handling

• Strong interest in gaming consoles, peripherals, and accessories.

• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding customer service.

• Ability to work in a fast-paced, dynamic environment.

• Basic math and computer skills (Microsoft Word and Excel) are required.

Salary Ranges (per annum):

Disclaimer: Exact compensation may vary based on skills, experience, and location.

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