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Quality Assurance Analyst

Greater Hyderabad Area (On-site)

Quality Assurance Analyst

1 Month ago • 1 Years + • Quality Assurance

About the job

6 skills required for this role

Add these skills to join the top 1% applicants for this job

microsoft-office

excel

communication

software-development-lifecycle-sdlc

regression-testing

cross-functional

Job Description

ConvergeOne seeks a Quality Assurance (QA) Analyst to support its IT department across various internal business application projects. The role involves leveraging SDLC and testing methodologies to create and maintain detailed test plans and cases, executing tests to ensure requirements are met, and identifying bugs. Responsibilities include leading QA efforts for applications, coordinating resources, providing automation recommendations, executing test cases, tracking defects, performing regression testing, investigating defect patterns, conducting post-implementation testing, and collaborating across teams. The analyst will report daily to the Senior Leadership Team and champion QA methodology adoption within the IT team. The role requires strong collaboration with PMO and Development teams, Business Analysts, and subject matter experts.

Must have:

1+ years software testing experience
Agile methodology experience
Understanding of SDLC and QA lifecycle
Test planning, case design, execution, defect tracking
Excellent communication skills
Collaborate with cross-functional teams

Good to have:

Knowledge of analytical tools, root cause analysis
Experience with automation
Microsoft Office Suite proficiency

About the job

C1 Company Overview

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is C1.

Overview

ConvergeOne is seeking a Quality Assurance (QA) Analyst to assist the IT department with a wide range of projects related our internal business applications. In this role the QA Analyst will apply a thorough understanding of SDLC lifecycle and testing methodologies to create and maintain detailed test plans and test cases, execute tests to ensure development satisfies all requirements and identify any bugs. In addition to planning and execution they will lead the QA effort for a given application or work stream during a development cycle, identifying and engaging subject matter experts as necessary to ensure applications have minimal defects while adhering to company standards.

Responsibilities

Interfaces with day to day operations of the Project Management Organization (PMO) and Development teams

Collaborates with Business Analysts and subject matter experts to define test objectives and standards by studying software requirements and hands on analysis of applications

Analyzes Functional Requirements Documents to create detailed suite of test plans, test cases, and test scripts for ConvergeOne’s business applications ensuring test cases tie back to individual requirements

Leads QA effort during deployments for assigned applications including coordination of cross functional resources as necessary

Provides recommendations on areas for test case automation

Executes test cases and analyze results

Identifies, records, documents, and tracks code bugs as they arise and perform thorough regression testing when the have been resolved

Investigates and identifes any defect patterns and escalate to project team

Conducts post-release/ post-implementation testing

Collaborates with cross-functional teams to ensure quality throughout the software development lifecycle

Participates in daily SCRUM meeting to report defect and test execution status to Senior Leadership Team

Champions the adoption of the QA testing methodology across the functional IT team

Communicates within the team on challenges and escalate where necessary

Qualifications

College diploma or university degree in software engineering, computer science, or business administration or equivalent work experience

1+ years of proven software testing experience

Experience within the Agile Methodology

Deep understanding of the software development and QA life cycle processes (including test planning, test case design, execution, defect tracking and reporting)

Quick learner and self-starter who requires minimal supervision to excel in a dynamic environment

Prior experience driving issue resolutions with development

Analyze data to identify areas for improvement in the quality system.

Excellent written and verbal communication skills interact across all levels from junior members to senior management

Desired/Preferred Qualifications

Knowledge with analytical tools, root cause analysis, or corrective/preventative action

Excellent listening, presentation, and interpersonal skills

Ability to communicate ideas in both technical and laymen’s terms

Able to prioritize and execute tasks in a high-pressure environment

Ability to be self-motivating and work independently

Experience working in a team-oriented, collaborative environment

Intermediate to advanced knowledge of Microsoft Office application tools: Outlook, Word, Excel, PowerPoint.