Production Tech

3 Weeks ago • All levels • Undisclosed

Job Summary

Job Description

As a Trek Production Technician, you'll perform a variety of bicycle repairs, aiming to complete over 50% of the team's repairs. This Lead Technician role requires speed, accuracy, and high-quality work on complex repairs. Strong technical skills are essential, along with excellent communication, leadership, and problem-solving abilities. The role involves minimal customer interaction but requires a team-oriented approach and a commitment to exceeding expectations. You will have access to top-of-the-line tools and potential for paid travel to other US Trek Stores.

Must have:

Over 50% team repair completion
Complex repair expertise
Excellent communication & leadership
Problem-solving skills
Strong technical skills
Positive team attitude

Perks:

Flexible work schedule
Increased pay based on efficiency
Access to industry-best tools
Potential for paid travel

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Job Details

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job:

Flexible work schedule
Opportunity for increased pay based on efficiency and production level
Minimal interaction with customers
Access to a full complement of the industry’s best tools
Potential for paid travel to other US based Trek Stores

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!