Product Planner

2 Months ago • All levels • Product Management • Administrative • $67,000 PA - $77,000 PA

Job Summary

Job Description

The Product Planner is an integral role providing organization and documentation to a team of 50. This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects. Responsibilities include representing various clients’ software to provide enhanced AI solutions, creating use case scenarios, executing and delivering thoughts on improvement opportunities, maintaining and improving processes, attending meetings, identifying and mitigating operational inefficiencies, and assisting with other duties as needed. Strong attention to detail, excellent time management/organization, and documentation skills are essential.
Must have:
  • Excellent communication (written & oral)
  • Strong organization & time management
  • Technical documentation for non-technical users
  • Resource allocation and tracking
  • System troubleshooting & resolution assistance
Good to have:
  • AI experience
  • Proficiency in spreadsheets (Excel, Google Sheets)
  • Email/calendar software (Outlook, Gmail)
  • Project management tools (JIRA, Asana)
Perks:
  • Paid Time Off
  • 401k (3% matching)
  • Medical, Dental, and Vision benefits

Job Details

Description

Work Location: USA Remote (Prefer PST Time Zone)

Work Hours: M - F, 9:00 am - 5:30 pm

Pay Rate: $27- $31 /hr DOE & location

The Product Planner is an integral role providing organization and documentation to a team of 50.  

This role will coordinate resource allocation, ensure documentation for projects is created and up to par for the team, and provide support to the Project Lead and Seniors in the roll-out of new projects.  In this role a strong attention to detail, excellent time management/organization and documentation skills are required.

Responsibilities:

  • Representing various clients’ software to provide enhanced AI solutions to boost their business productivity.
  • Create Use case scenarios derived from client solutions utilizing tailored AI solutions.
  • Execute delivering your thoughts on the opportunities for improvement.
  • Maintain and improve processes that support the creation of the Use Cases.
  • Attend meetings as appropriate.
  • Independently identify operational inefficiencies and work to mitigate them.
  • Assist with other duties as needed.

Keywords provides a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

Requirements

  • Excellent communication skills both written and oral
  • Strong Organization and Time Management Skills
  • Ability to translate technical documents into documentation for non-technical users
  • Experience allocating and tracking resources to projects
  • Experience in assisting in system troubleshooting & finding resolutions
  • Preferred prior work experience or college studies in AI
  • Technical aptitude in one or more of the following:

- Spreadsheets (e.g., Excel, Google Sheets)

- Email/calendar (e.g., Outlook, Gmail)

- Project management (e.g., JIRA, Asana)

  • Ability to gain new skills and knowledge through hands-on experience
  • Keen eye for detail
  • Demonstrated ability to work independently
  • Exemplify the quality of having a "Proactive Approach," attitude which includes a high level of accountability, transparency, and teamwork first & foremost

Benefits

At KeyWords we provide all our contingent workforce with:

  • Paid Time Off (including sick days and holidays)
  • 401k (3% matching)
  • Medical, Dental and Vision benefits

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About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

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