Principal Communications Manager

Bungie is looking for a seasoned communications expert to lead our communications strategy for Destiny and Marathon, while also supporting clear and effective internal team communication efforts within Bungie.  

At Bungie, we value that teams are stronger than heroes, and in this role, you will be part of a vibrant and collaborative team driven towards connecting players all over the world to what we’re making and where we’re going.

This role is a key member of Bungie’s publishing and development team driving strategic alignment, innovation, and end-to-end execution attached to the GTM and commercial goals of our games. This person will impart their deep communications knowledge to their team – working through individuals on cross-functional teams but also getting work across the finish line daily. This role is a consummate strategist and able to deftly navigate even the most challenging of communication scenarios. 

The ideal candidate has extensive background working with development teams and understands the nuances of game development. As the foremost communications expert on the team, they know how to tell stories and inspire diverse audiences - both internally to the team and externally to the players, across local and international regions.  

Always thinking about the future, this candidate must have strong opinions, loosely held, on trends and insights into where channels, community, and the industry are heading.  This role craves innovation and isn’t afraid to try risky initiatives in service of breaking ground on the next hottest thing. Proficient in both reactive and live settings, including on camera, this person educates and motivates their peers to do the same.

RESPONSIBILITIES

• In close collaboration with Bungie’s development teams and publishing group, develop, manage and execute creative and strategic communications plan for the global launch of Marathon and daily Destiny 2 live game
• Partner with PlayStation Public Relations, Marketing and Communications teams to build synergies, global impact and team efficiency
• Help support effective internal Bungie communications across cross-functional teams with clarity and empathy to support organizational effectiveness
• Build trust with players worldwide by being an advocate internally and creating authentic and transparent communication for players in partnership with our marketing and community teams
• Create a data-informed culture among teams in idea conception and results. Seamlessly blends data and player insights into recommendations that secures cross-functional alignment and drives measurable, customer-oriented executions in partnership with business intelligence and analytics.
• Articulate strategy but also roll up the sleeves and execute tactics as needed. Align strategy and results through effective collaboration across multiple teams.

REQUIRED SKILLS

• 8+ years of experience in gaming, technology, or entertainment companies in a community role, with broad communications expertise. Deep familiarity and experience with live game franchises and their respective online player communities.
• Established experience working in a communications capacity in a live service game environment
• Proven experience building and managing player communities.
• Strategic thinker and a modern communicator with proven results that clearly drive commercial goals.
• Concise communicator in presentation, verbal, and written copy, with the ability to transform complex ideas into consumer-friendly messages on deadline.
• Experience finding proactive and creative solutions to unplanned challenges and changing objectives.
• Ability to quantify results with sophisticated data analysis and metrics.
• High level of organization with excellent time-management skills.
• Crisis-management experience being able to anticipate upcoming situations, escalate a solution-driven plan, communicate to stakeholders and execute in a timely manner relevant to the crisis.
• Bonus points for experience in related genres: first person shooters and live games