Community

Home >

Jobs >

ORM Executive

Maharashtra, India (On-site)

ORM Executive

2 Months ago • 1-2 Years • Community Management

About the job

2 skills required for this role

Test your skills to join the top 1% applicants for this job

data-science

networking

Job Description

Manage online reputation, respond to customer queries across social media platforms, track real-time issues, create compelling content, and propose solutions. Strong communication and time management skills are essential, with exceptional writing skills and impeccable spelling and grammar.

Must have:

Online Reputation
Social Media
Communication Skills
Time Management

Good to have:

Content Creation
Problem Solving
Data Analysis
Social Media Analytics

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

Major Roles & Responsibilities:

⦁ Handling Online Reputation Management

⦁ Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content

⦁ Answering customer queries on all social platforms

⦁ Real Time tracking

⦁ Fast thinking individual who can create content on a variety of complaints, queries or requests.

⦁ Ability to propose logical solutions as well as communicate them clearly and effectively.

⦁ Sets processes in place for managing the key tasks.

⦁ Manages presence on social networking sites including Facebook, Twitter, Instagram, LinkedIn, Google+ and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.

⦁ Excellent overall writing skills in a number of different styles/tones

⦁ Impeccable spelling and grammar

⦁ Maintaining daily, weekly, monthly trackers

⦁ Servicing the client to ensure maximum satisfaction.

Skills Required:

⦁ Strong Communication & Time management skills

⦁ Strong attention to detail

Note - Candidates based in Mumbai are preferred

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%

About The Company

Schbang

24 Active Jobs

Schbang is a Creative, Media & Technology Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani. Our team of 1000+ Schbangers spread across Mumbai, Delhi, Bangalore & London, UK has served 300+ brands in the last 8 years.

Our name, derived from the phrase “We Bring the Whole Shebang'” is a testament to our belief in providing complete end-to-end solutions to our partners. Our services include Digital Content, Social Media, SEO, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Market Research, Brand Identity and more.

As a Google Premier Partner, Adobe Solution Partner, HubSpot Certified Partner and Zoho Premium Partner, we’re equipped with the best tech & media stack to service our partners’ cross-platform requirements.

Young Schbangers have done some exciting and award-winning integrated work for brands like Marvel, Britannia, Mattel, Hinduja Group, Fevicol, Jio, Ashok Leyland, Akasa Air, Unacademy, Myntra, PayTM Money, BBLUNT, Godrej Nature's Basket, Finolex Pipes, Porsche, Fevicol, Philips, Baskin Robbins, Syska, NIVEA, Amazon, MAC Cosmetics and more.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!