Associate – Contract Ops & Compliance

Importance of the role

At Setu, we believe that every company can become a fintech company.

Given that financial services are a highly regulated sector, our mission of being a bridge between regulated financial institutions (who we refer to as asset partners) and fast-growing technology companies (who we refer to as developers) comes with a significant set of responsibilities. One of our core value propositions to our developers, in addition to ease of technical integration and eliminating commercial negotiations, is reducing their regulatory and legal compliance burden. As part of the legal team at Setu, your primary responsibility will be to fulfill this promise to our developers.

This means crafting our relationships with asset partners in a way that reduces paperwork for developers, allocates risk fairly between the parties, and involves Setu doing as much as possible of the heavy lifting for its developers. All of this needs to be achieved while also making our developer platform self-serve and extremely user friendly, which will require using the latest legal-tech tools.

The financial regulatory framework is complex and transforming quickly. Your role will also involve ensuring that Setu, where required, takes on the appropriate regulated or licensed role in the system. This will require keeping track of not just existing regulations, but those that are around the corner, to ensure that Setu remains at the cutting edge of the fintech landscape.

As a company, our endeavour is to maximise efficiency as much as possible. Fulfilling legal, compliance and regulatory requirements can often be one of the tasks that takes the longest to complete in any potential partnership. Your role will involve using the latest legal technology tools, and smart processes, to ensure that the lead time for these tasks is pared down to the absolute minimum.

Requirements

What will you do at Setu?

You will work with the legal and compliance team. This role has a range of responsibilities broadly categorised under Contract Ops and Compliance, and includes:

Contract Ops:

1. Support the Legal Head in strategic and operational legal initiatives with a main focus on digitalization, automation, and standardization.
   

2. Coordinate with the business teams to ensure agreement closure, and other internal and external stakeholders for various activities on contracts.
   

3. Support and manage collating the required data from the business/ supporting functions for timely closure.
   

4. Responsible for maintaining deal momentum - keeping track of stages of various ongoing deals that are in the contracting stages and ensuring regular follow-up to reduce deal closure time.
   

5. Ensure implementation of and improvement in the processes to help ensure that the Company complies with all applicable laws, rules & regulations, as may be applicable.
   

6. Assist in reviewing the existing operations policies/ processes/ SOPs/ and development of new SOPs/ Processes/ Internal guidelines.
   

7. Maintain a central data repository of all agreements and other legal documents, send renewal reminders, and process any renewal or amendment request if so received.
   

8. Any other matters/ activities related to contract operations.
   

9. Assist the Legal Head in any other projects or legal research, along with other teams, as and when required.
   

10. Manage the signatures and stamping requirements of all contracts (both digital and wet signatures).
    

11. Collating allied documents, Setu KYC, and supporting vendor onboarding requirements of our customers.
    

Compliance: 

1. Draft Notices, agendas, and other back-up papers for convening and holding the Board Meetings, General Meetings, and Committee Meetings of the Company, including Group Companies in India.
   

2. Serve as a point of contact for external regulatory audits, inquiries, and compliance matters.
   

3. Act as the SPOC to the Pine Labs CoSec team to ensure timely compliance of all corporate secretarial activities for Setu entities.
   

4. Coordination with the Finance team and support for ongoing audits from a secretarial perspective,
   

5. Coordination for fund infusions and other planned compliance activities for Setu entities.
   

6. Responsible for compliance activities including keeping track of regulatory correspondence and reporting.
   

7. Any other matters/ activities related to applicable statutory/regulatory compliances.
   

8. Assist in investigating and resolving compliance-related incidents, working closely with internal stakeholders to mitigate risks and implement corrective actions.
   

To excel in this role you will need the following skills:

• Empathy: We operate with a profoundly consultative approach. Asking relevant questions to understand customers' needs and motivations is critical. Making them feel heard can make all the difference between a transactional relationship and a true long-term partnership.
  

• Strong organisational skills: As part of the role, you will need to be on top of multiple threads between different internal and external stakeholders. You will do well if you have a robust personal organisational system to keep track of all the moving parts.
  

• Strong written and oral communication skills with a keen analytical mind: You should be able to turn around a deck or a summary document in tight timelines with minimal oversight. You will also need to break-down complex scenarios to make recommendations.
  

• Familiarity with CRM systems, such as Salesforce, Pipedrive, Zoho, and Trello—a craftsman must know their tools.
  

• A burning desire to learn and develop deep fintech expertise. Selling API infrastructure is a lot harder (and more rewarding) than selling cashbacks. You will need to know about—
  

• How financial products work:  You’re aware of how financial products are sold to large enterprises. 
  

• Architecture of legacy systems: To break new ground and close partnerships, you must first understand where existing systems are broken.
  

• Hands-on experience in solution-based sales and a deep understanding of APIs.
  

• Experience and qualifications: These are entry-level requirements that are essential for you to be able to fulfill these responsibilities:
  

• A qualified Company Secretary.
  

• A law degree from an Indian university.
  

• 1-3 years of work experience, preferably at a fintech, regulated financial institution, or a law firm where your work largely involved financial regulation and compliance activities. 
  

Benefits

• Opportunity to work closely with the founding team who built and scaled public infrastructure such as UPI, GST, Aadhaar, etc.
  
• We care deeply about your growth. So we work hard to provide you with—
  
• Exposure to other verticals such as product, engineering, business, etc.
  
• A fully stocked library and unlimited book budget.
  
• Tickets to conferences and industry events.
  
• Fortnightly learning sessions where we invite both team members and external experts to teach you something new.
  
• Learning and development allowance that gives access to subscriptions, courses, certifications, music classes, and much more. Grow, learn, and improve with Setu!
  
• Kick-ass benefits including comprehensive health insurance for you and your family, personal accident and term life insurance, access to mental health counsellors, extraordinary coffee, and a beautiful office with lots of solid wood and natural light.
  
• We work hard to make sure our team is diverse and varied. We interview and hire purely on merit, skill, and competence—everything else is irrelevant.
  

Our core DNA

Our culture code—How We Move, defines the behaviours we expect from our people. When you display any of the six culture code elements, you demonstrate ‘Every Day is Game Day’. The six elements of our culture code—

• Take the shot: You decide fast and deliver right.  
  

• Sign your work like an artist:  You master what you do and take pride in it. 
  

• Be the sherpa: You lead your crew on every expedition. 
  

• Be the CEO of what you do: You own it and make things happen.
  

• Care with tough love: You empower others with trust, respect, and openness.
  

• Own tomorrow: You innovate for the customer and beyond.
  

Join us if you want to be part of a company that’s building infrastructure that will directly impact financial inclusion and improve millions of lives. No cashbacks, no growth-hacks, no gimmicks. Just an audacious mission, and an obsession with craftsmanship in code.