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Marketplace Training and Development Professionals

İstanbul, Türkiye (Hybrid)

Marketplace Training and Development Professionals

1 Month ago • 5 Years + • Business Development

About the job

3 skills required for this role

Test your skills to join the top 1% applicants for this job

communication

team-player

cross-functional

Job Description

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Ready to get to know us?

We were founded in 2010 with a dynamic and agile start-up spirit. Since then we have grown into a decacorn with a valuation of over $16.5 billion, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. Operating with that same energy from the first day, we believe we will achieve our targets and grow even more together!

May the tech be with us.

From day one, we believed that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are now one of the top 5 e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! Now we’re a team in our thousands, currently delivering more than 1.5 million packages every day to 27 countries. We offer our 30 million customers a flawless shopping experience.

Can’t stop, won’t stop!

Dreaming big is in our DNA: Gearing up to be the leading global e-commerce platform. As a young and dynamic company, we are constantly growing with Trendyol Tech, one of the leading R&D centers; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform, and Trendyol Go, our instant food and grocery delivery service. And we’re not finished yet!

A vision focused on positive impact.

Digitalizing traders and SMEs, helping businesses grow, aiming for more women’s participation in the economy; we constantly strive to have a sustainable and positive impact on our customers, business partners, and society.

All team members are equal.

We believe in the power of an inclusive workplace. Our platform is for everyone, and so is our workplace. Each and every one of us contributes to the vibrant culture of Trendyol. The more voices we have represented and amplified in our business, the more we all thrive, contribute, and shape the future together.

About the Team

Growth and passion lie at the heart of the Marketplace Team! The team is responsible for leading initiatives to identify opportunities to expand the product selection for our customers. The team helps business teams to identify growth opportunities based on technology and data-driven processes.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

What will keep you super-motivated here?

*Opportunity to take responsibility from day one, develop your skills and satisfy your hunger for learning every day from a talented, international, and diverse team

*Open communication and unique company culture of flexibility and start-up spirit

*Enjoying agile practices to accelerate big and complex challenges to shape the future of e- commerce while encouraging mistakes to continuously grow and develop as a team

*Creative, diverse, and focused teams committed to learning and problem-solving through collaboration

* Learn and develop through our extensive Trendyol training platform

*Support from a global team of experts, mentoring and professional development opportunities

*Strong focus on talent, not titles!

*Connecting with your teammates socially regardless of physical distances via events, team gatherings, and social activities

*Competitive employee benefits such as centrally and international located offices and great tech equipment

*Good blend of flexibility and team bonding such as a hybrid working model and three months working from abroad approach

Join us and be a part of this exciting opportunity!

Our purpose is to create the greatest positive impact in our country and ecosystem by enabling commerce, empowered by technology!

We are a Tech company - Technology is the driver, e-commerce is the outcome. We were established in 2010 to provide a seamless e-commerce experience to our customers and SMEs. In ten years, we became the largest e-commerce company in Turkey, as well as one of the leading global platforms. Trendyol is the 1st Turkish company to achieve the decacorn status and the most valuable private internet company in the EMEA region.

We will continue to grow with Trendyol Tech; one of the leading R&D centers, our last-mile delivery solution (Trendyol Express), instant grocery and food delivery through its own courier network (Trendyol Go), digital wallet, consumer-to-consumer channel (Dolap) and many other services. We are scaling fast and profitably, expanding into international markets.

Our culture is at the core of everything we do. Focused on results, keeping our customers first, we always work for better and always test, iterate and improve. We learn from our mistakes, direct and open feedback is at the core of our culture. If you want to learn, grow and deliver; are result-oriented, love teamwork, appreciate open communication, learning and iteration, and make decisions with data, Come, join our tribe!

Marketplace Team is responsible for leading the initiatives to identify the opportunities for expanding selection that our Customers want, help business teams identify growth opportunities based on technology and data-driven processes. In the end, we are all working towards the same goal: to create an excellent experience for our customers at Trendyol.

YOUR PROFILE

Bachelor’s degree from reputable universities
At least 5 years of experience in training content development especially in planning content structure and delivering zoom webinars, video recordings
Excellent presentation and webinar moderation skills
Project management experience
Passionate with excellent communication, presentation and interpersonal skills
Experience of delivering training in English
Excellent written and verbal communication skills in Turkish and English
Customer-driven and analytical mindset with a desire and ability to identify sellers' training needs
Ability to multitask, prioritize tasks and coordinate different parties of the projects and deliver fast, business-focused output of excellent quality
Open minded, innovative conceptual thinking ability, self-managed, able to process abstract concepts and convert to training
Analytical thinker, result-oriented, high achiever, strategic thinker, good team player, high sense of responsibility, proactive and a practical thinker

YOUR CHALLENGE

Conduct training gap analysis and identify training content needs for Trendyol sellers
Collaborate with cross-functional teams to identify critical training needs and learn processes
Apply best fit learning principles to create and deliver training materials in various formats such as presentations, self video recordings, webinars, podcasts etc.
Create new content ideas that are strategic, purposeful, engaging and interesting by looking at data insights & user trends
Discover sellers by analyzing reports to reveal seller stories, case studies
Support in the seamless execution of webinars, seller success videos and other content-driven initiatives
Organize seller shoots, rehearse with sellers before the event
Manage seller training development projects
Continuously monitor and evaluate the performance of training contents, identifying areas for improvement and implementing enhancements accordingly
Stay up to date with industry trends incorporating relevant improvements into the processes

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