Manager, Digital Merchandising

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at corporate.pokemon.com and pokemon.com.

Get to know the role

• Job Title: Manager, Digital Merchandising
• Job Summary: The Pokémon International Company is embarking on an innovation journey and radically transforming its digital commerce capabilities to meet accelerating international demand for original and collectable Pokémon products. A world-renowned brand with a startup culture, committed at the highest executive levels to leveraging the most modern technologies to achieve a bold new vision for our company and our fans, we are looking for a Manager in Digital Merchandising and Content that will be responsible for driving digital growth and deliver a best in class ecommerce experience on Pokémon Center’s North American storefronts This role will lead the merchandising and content strategies and for Pokémon Center by driving digital engagement with new and existing customers with a focus on conversion and sustainable growth across all categories.
• FLSA Classification (US Only): Exempt
• People Manager: Yes

What you’ll do

• Directly manage a diverse team of Digital Merchandisers, Designers, and Project Managers, providing training and guidance on approved merchandising and content strategies aligned to business objectives
• Responsible for the overall digital presentation of both North American storefronts and drives achievement of financial objectives by analyzing data and optimizing customer experience
• Primary Stakeholder and Responsible for Global end-to-end Editorial Content planning and strategy
• Work alongside Marketing teams to align Storefront content and merchandising plans with global marketing beats
• Lead Quarterly and Monthly reviews of Content Plans with Category Management and Marketing
• Lead Weekly reviews of Staged Content for North American Storefronts 
• Manage Site Enhancement and Project Roadmap for Digital Merchandising & Content Teams
• Define priorities and partner with Technical Project Management Team to execute a complex array of projects throughout the year
• Work in CMS and Merchandising Tool to create build and stage content and merchandising strategies
• Manage relationship with several external vendors and partners
• Plan and manage photography budget for site content

What you’ll bring

• 7+ years’ experience as a Digital Merchandiser for an online retailer
• 3+ years experience as a People Manager
• Experience with Content Management Systems and Product Information Management systems
• Proficiency with Excel and website analytics tools like Google Analytics or Omniture/Adobe Analytics
• Excellent written and oral communication skills
• Strong organizational skills
• Ability to be flexible with problem-solving to meet objectives
• Ability to effectively deal with ambiguity as business needs change

Base Salary Range: For this role, new hires generally start between $126,000.00 - $149,150.00 per year. The full range is $126,000.00 - $188,000.00 per year. This range is applicable for the labor market where the role is intended to be hired. The final base salary is directly related to the candidate’s qualifications and professional experience uniquely.

#LI-Hybrid #LI-JL1

How you’ll be successful

• Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
• Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.  
• Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
• Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. 
• Building Relationships: Develops and strengthens relationships, adopting a “team first” mentality and working collaboratively to solve problems and meet shared goals.  
• Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

• An employee first culture.
• Company events that celebrate the spirit of Pokémon.
• Competitive cash-based compensation programs.
• 100% employer-paid healthcare premiums for you.
• Generous paid family leave.
• Employer-paid life insurance.
• Employer-paid long and short-term income protection insurance.
• US Employees: 401k Employer Matching.
• UK/IRE/MX Employees: Pension Employer Contributions.
• Fitness reimbursement.
• Commuter benefit.
• LinkedIn learning.
• Comprehensive relocation package for certain roles.
• Hybrid work environment.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

The Pokémon Company International is committed to the inclusion of all qualified applicants for consideration in our job application process. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact the Talent Acquisition team at Accomodationrequest_TA@pokemon.com