Global Network Commercial and Business Development Manager, SMS & Voice

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us. ByteDance Data Center Development team is responsible for building Internet Data Center and Network in the Asia Pacific region. Our work involves, but not limiting to, DC innovation, implementing advanced technologies and renewable energy to achieve carbon-neutrality, rapid project delivery, capacity planning, process and risk control, cost management, etc. Our team's goal is to provide ByteDance with efficient Data Center infrastructure services to support our businesses. Job Description - Service Procurement: Strategic sourcing of SMS, voice, and email related services. Lead the sourcing process, conduct comprehensive market research to identify suitable vendors, and manage the entire procurement cycle (source to pay) to drive cost and quality optimization. - Vendor Management: Take full ownership of vendor relationships, including Telecom operators. This includes regular communication, performance evaluation, and continuous improvement initiatives. Build a reliable and robust vendor network to support the company's growth and operational needs. - Global Partnerships: Actively maintain and optimize connections with global partners. Understand their capabilities and align them with our business goals. Facilitate knowledge sharing and joint problem-solving to enhance cooperation. - Operational Support: Collaborate closely with the operation team. Address daily challenges promptly and efficiently. Provide timely solutions to ensure uninterrupted service delivery. Evaluate and enhance supplier performance based on key metrics.

Minimum Qualifications: - Industry Knowledge: Possess a solid understanding of global communication services. Be well-versed in sms route types and operation rules across different countries. Familiarity with sip trunking service and local regulatory requirements is essential. - Experience: Have a minimum of 3 years of relevant work experience in the IT/Communication industry. Proven track record in procurement and vendor management within this sector is highly preferred. - Procurement Skills: Demonstrate proficiency in procurement systems and processes. Exhibit a strong sense of cost control and the ability to negotiate favorable terms with suppliers. - Analytical and Product Sense: Display basic data analysis capabilities. Embrace a product manager mindset, being eager to explore market trends and contribute to product upgrades in coordination with other departments. Preferred Qualifications: - Capable of conducting complex business negotiations with international telecommunication companies. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.