Donor Relationship Manager

6 Days ago • 3-5 Years

About the job

Summary_{By Outscal}

The YouVersion Donor Relationship Manager cultivates and nurtures mid-level donor relationships, increases support and engagement, and ensures donors remain an active part of the YouVersion community. Must-haves include excellent communication skills, relationship management, and the ability to create compelling giving opportunities.

The YouVersion Donor Relationship Manager is primarily responsible for cultivating and nurturing mid-level donor relationships. This role establishes goals and strategies and increases support and engagement with YouVersion by fulfilling the philanthropic interests and passions of donors. This role collaborates with Development leadership and others to provide compelling giving opportunities to donors, inviting donors to give, and ensuring donors continue as an important part of the YouVersion Community.

YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him and drawing closer every day.

This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.

What You’ll Do

Cultivate and nurture the care and stewardship of up to 600 donor relationships through monthly touch points such as phone calls, emails, and handwritten notes.
Create new ways to tell the story of YouVersion with mid-level donors.
Gather stories and ensure major donors are kept well-informed about the impact of their gifts.
Create and maintain customer relationship management (CRM) process to ensure the highest level of follow-up and care for donor relationships.
Create monthly reports on relationship progress.
Serve with events or initiatives that support the entire team, including occasional travel and hosting guests.
Craft, implement, evaluate, and recraft the marketing, communications, and creative expression of YouVersion Development.
Partner with YouVersion Development, Marketing, and Creative teams to understand what is working and opportunities to engage givers.

Skills Needed to Succeed

Ability to self-motivate, make independent decisions, and solve problems with innovation.
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
Excellent verbal, written, and interpersonal communication skills to maintain and foster partnerships.
Effective at process and organizational management to coordinate, structure, and provide vision to projects.
Maintain flexibility and initiate processes and projects while exemplifying a high level of customer service.
Bachelor’s degree preferred.
3 - 5 years of related work experience.

Benefits We Offer

- Paid parental leave, including maternity, paternity, and adoption leave.

- Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.

- Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.

- Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.

- Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.

- Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.

- Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!

-$160 annually in development dollars for team members to invest in their professional growth.

- Casual dress and work environment.

- And much more!

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.