Director, Community and Social Media
Job Summary
Job Description
Scopely seeks a Director, Community and Social Media to lead a world-class community strategy for a new AAA cross-platform game. Responsibilities include developing a multi-channel community strategy, growing and scaling the player community, integrating community feedback, leading social media strategy, managing influencer programs, overseeing digital experiences and live events, driving live service communications, and mentoring a team. The ideal candidate possesses 10+ years of gaming experience, including 5+ years in leadership, deep expertise in social platforms, exceptional communication skills, proven success in influencer partnerships, and strong leadership abilities. The role requires navigating fast-paced environments and expertise in crisis communication.
Must have:
- 10+ years gaming experience (5+ in leadership)
- Expertise in social platforms (Discord, Reddit, X, TikTok)
- Exceptional communication & storytelling skills
- Proven success in influencer partnerships
- Strong leadership & people management skills
Good to have:
- Background in Trust & Safety
- Experience with free-to-play action/shooter games
- Multilingual capabilities
Perks:
- Healthcare benefits
- Retirement benefits
- Pet insurance
- Paid holidays
- Paid Scopely free days
- Unlimited paid time-off
- Equity
- Bonus
9 skills required
Job Details
Description
Scopely is looking for a Director, Community and Social Media to join an ambitious new AAA cross-platform game in Culver City on a hybrid basis or remotely in the US!
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
As Director, Community and Social Media, you’ll lead a world-class community strategy that strengthens player connections, fuels long-term engagement, and evolves alongside the game’s live service. You’ll be responsible for building and scaling the game’s community from the ground up, driving growth through recruitment, advocacy, and innovative engagement programs. Overseeing community, social media, and influencer initiatives, you’ll ensure every touchpoint—from Discord to in-game activations—keeps players excited and invested.
What You’ll Do:
- Develop a multi-channel community strategy that fuses core engagement, data-driven insights, and creative storytelling.
- Grow and scale the player community, driving recruitment initiatives that bring new gamers into the ecosystem.
- Integrate community feedback throughout the game's lifecycle to inform development, product strategy, and live operations.
- Lead a worldwide social strategy that drives meaningful player engagement, conversation, and community impact.
- Harness analytics, sentiment, and emerging trends to predict player needs, increase retention, and exceed expectations.
- Organize creator programs that provide exclusive game content, monetization opportunities, and collaborative storytelling.
- Forge deep, strategic partnerships with top content creators, and community leaders to amplify player advocacy and reach.
- Oversee digital experiences, in-game activations, and live events that foster a strong player community and user retention.
- Drive live service communications, ensuring transparency, rapid response, and a player-first approach to critical issues.
- Stay ahead of trends, emerging platforms, and new technologies that evolve the way communities connect and interact.
- Establish new industry benchmarks by mentoring a top-tier team of community managers, social strategists, and influencer leads.
What We’re Looking For:
- 10+ years of gaming experience in community or social in a live service capacity, including 5+ years in leadership driving strategy and execution.
- Demonstrated expertise in leading and managing a community within a successful live service game.
- Deep expertise in social platforms (Discord, Reddit, X, TikTok) and emerging trends that fuel player growth and retention.
- Exceptional executive communication and player storytelling skills, with a talent for crafting narratives that connect gaming audiences.
- Proven success in influencer partnerships, fostering long-term relationships that amplify game reach and community impact.
- Strong leadership and people management skills, with experience mentoring and scaling high-performing teams.
- Ability to navigate fast-paced live service environments, balancing long-term vision with agility in responding to player trends.
- Expertise in crisis communication and reputation management, ensuring transparency and trust in high-stakes situations.
- Strategic and analytical mindset, capable of leveraging data, sentiment tracking, and engagement analytics to inform decision-making.
- Budget management experience, optimising resources to drive maximum impact across community initiatives.
- Fluency and strong writing skills in English are required.
Bonus Points:
- Background in Trust & Safety, Anti-Cheat frameworks and international regulatory compliance.
- Experience with research, data analysis, and free-to-play action and shooter games.
- Hands-on experience working with Developers, Customer Support, and Live Operations teams.
- Multilingual capabilities.
For candidates in CA, CO, NJ, NY and WA, the annual salary range is $139,400 - $205,000, plus equity, bonus and benefits, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time-off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information and therefore will be subject to background checks upon receiving a conditional offer of employment.
About us
Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.
Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.
Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.
Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.
For more information on Scopely, visit: scopely.com.
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