Digital Asset Manager

Roles and Responsibilities:

Daily tasks and delivery expectation 

• Support the development and management of digital assets for managed services.

• Support the recommendation of solutions such as ERPs, cloud applications/providers, cybersecurity suites, data mining tools, LLMs, workflow systems, CRM, BI, and CSM solutions within customer propositions.

• Contribute to defining the technical skills required within the Managed Services desk(s) at PWC to operate such technology solutions. 

• Gather insights into key industry-demand technology skills.

Expected Skills:

Specific learned abilities or technical skills 

• Proven experience in technology management or a related field, preferably within managed services or consulting environments.

• Strong understanding of technology trends and their application in business contexts.

• Ability to analyze and evaluate technology solutions based on client requirements.

• Excellent communication and interpersonal skills to collaborate effectively across teams and with clients.

• Strategic thinking and decision-making abilities to drive impactful technology solutions. 

• Familiarity with ERP systems, cloud platforms, cybersecurity protocols, data analytics tools, workflow automation, CRM systems, business intelligence tools, and customer service management solutions.

• Experience in gathering and analyzing industry data to identify emerging technology trends and skills in demand.

Expected Competencies:

Values, behaviors & attitude

• Analytical Thinking & Strategic Vision

• Technical Expertise across various domains. Stay updated with industry standards and emerging technologies.

• Communication Skills, effectively communicate complex technical concepts to diverse audiences.

• Collaboration with cross-functional teams

• Staying flexible and agile in responding to new challenges and opportunities within the managed services environment.

• Innovation & Excellence. Explore new ideas to meet evolving client needs and industry trends, whilst maintaining high standards of quality, accuracy, and efficiency in all aspects of managed service delivery.

• Integrity, uphold ethical standards and transparency in all decision-making processes

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus.

Minimum Education and Specific Qualification:

Bachelor's Degree: A degree in Information Technology, Computer Science, Engineering, Business Administration, or a related field.

Certifications by professional technology institutes is desirable.

• Given the rapid evolution of technology, ongoing professional development and staying current with industry trends and best practices are essential.
• Participation in workshops, seminars, and obtaining certifications relevant to emerging technologies can enhance expertise and credibility in the field.

Years of Experience:

4 Years + with the field