Customer Support Specialist (+French Speaking)

2 Months ago • All levels • Operations

About the job

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Job Description

Diligent, a leading SaaS provider for governance, risk, and compliance, is seeking a French-speaking Customer Support Specialist to join its team in Galway, Ireland. The ideal candidate will have a strong understanding of customer service principles and experience providing technical support. Must-have skills include excellent communication, problem-solving, and fluency in French and English.

Must have:

Customer Support
Technical Support
Fluent French
Fluent English

Good to have:

SaaS Experience
GRC Knowledge
Problem Solving
Communication Skills

Perks:

Global Community
Positive Change

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About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

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