Customer Experience Specialist, Home Delivery

As a Customer Experience Specialist at Tesla, you'll be the face of the brand, delivering vehicles directly to customers. You'll ensure a seamless and exceptional experience, from delivery to follow-up, including explaining vehicle features and addressing customer questions. The role involves managing delivery schedules, coordinating with the sales and delivery teams, and providing feedback to improve processes. You'll also act as a chaser for other specialists, emphasizing teamwork and efficient coordination to meet sales and delivery targets. The position requires excellent interpersonal skills, strong organizational abilities, and a customer-focused attitude. Weekend and evening flexibility is required.