Conversational AI Developer- Senior Associate

3 Months ago • 4-8 Years • Artificial Intelligence

Job Summary

Job Description

Job Details

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Data, Analytics & AI

Management Level

Senior Associate

Job Description & Summary

A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology. We make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.

As part of our Analytics and Insights Consumption team, you’ll analyze data to drive useful insights for clients to address core business issues or to drive strategic outcomes. You'll use visualization, statistical and analytics models, AI/ML techniques, Modelops and other techniques to develop these insights.

Years of Experience: Candidates with 4+ years of hands on experience

Required Skills:

  • Familiarity with the Conversational AI domain, conversational design & implementation, customer experience metrics, and industry-specific challenges  

  • Understanding of conversational (chats, emails and calls) data and its preprocessing (including feature engineering if required) to train Conversational AI systems. 

  • Strong problem-solving and analytical skills to troubleshoot and optimize conversational AI systems. 

  • Familiarity with NLP/NLG techniques such as parts of speech tagging, lemmatization, canonicalization, Word2vec, sentiment analysis, topic modeling, and text classification. 

  • NLP and NLU Verticals Expertise: Text to Speech (TTS), Speech to Text (STT), SSML modeling, Intent Analytics, Proactive Outreach Orchestration, OmniChannel AI & IVR (incl. Testing), Intelligent Agent Assist, Contact Center as a Service (CCaaS), Modern Data for Conversational AI and Generative AI. 

  • Experience building chatbots using bot frameworks like RASA/ LUIS/ DialogFlow/Lex etc. and building NLU model pipeline using feature extraction, entity extraction, intent classification etc.  

  • Understanding and experience on cloud platforms (e.g., AWS, Azure, Google Cloud, Omilia Cloud Platform, Kore.ai, OneReach.ai, NICE, Salesforce, etc.) and their services for building Conversational AI solutions for clients 

  • Expertise in Python or PySpark. R and JavaScript framework. 

  • Expertise in visualization tools such as Power BI, Tableau, Qlikview, Spotfire etc. 

  • Experience with evaluating and improving conversational AI system performance through metrics and user feedback 

  • Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. 

  • Proven track record of successfully delivering conversational AI projects on time

  • Familiarity with Agile development methodologies and version control systems. 

  • Ability to stay updated with the latest advancements and trends in conversational AI technologies. 

  • Strong strategic thinking and ability to align conversational AI initiatives with business goals. 

  • Knowledge of regulatory and compliance requirements related to conversational AI applications 

  • Experience in the telecom industry or a similar field 

  • Familiarity with customer service operations and CRM systems 

Nice to Have:  

  • Familiarity with data wrangling tools such as Alteryx, Excel and Relational storage (SQL)

  • ML modeling skills: Experience in various statistical techniques such as Regression, Time Series Forecasting, Classification, XGB, Clustering, Neural Networks, Simulation Modelling, Etc.

  • Experience in survey analytics, organizational functions such as pricing, sales, marketing, operations, customer insights, etc.

  • Understanding of NoSQL databases (e.g., MongoDB, Cassandra) for handling unstructured and semi-structured data.  

Good Communication and presentation skills

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

Similar Jobs

Altagram Group - Data Science Internship/Workstudent

Altagram Group

Germany (On-Site)
1 Week ago
OpenText - Sr. UX Designer - Visual designer

OpenText

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Keywords Studios (Player Support) - Native Chinese Game Testers (Simplified or Traditional)

Keywords Studios (Player Support)

Suginami City, Tokyo, Japan (On-Site)
8 Months ago
Kojima Productions - Game Designer

Kojima Productions

Tokyo, Japan (On-Site)
2 Months ago
Keywords Studios (Player Support) - Native English Game Testers

Keywords Studios (Player Support)

Suginami City, Tokyo, Japan (On-Site)
8 Months ago
ION - AI Engineer - Graduate Development Program

ION

Pisa, Tuscany, Italy (On-Site)
3 Months ago
Rackspace Technology - Principal MLOPs Engineer

Rackspace Technology

San Antonio, Texas, United States (Remote)
3 Months ago
Level AI - Lead Solutions Architect - Post Sales (Remote - US)

Level AI

United States (Remote)
3 Months ago
Couchbase - Sr Product Manager - GenAI

Couchbase

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model, Speech & Audio) - 2024 Start (PhD)

ByteDance

Seattle, Washington, United States (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Microsoft - Research Intern - Azure AI for Language

Microsoft

Redmond, Washington, United States (On-Site)
2 Weeks ago
Amber - Localization Quality Assurance with Hebrew

Amber

Montreal, Quebec, Canada (On-Site)
8 Months ago
Meta - Research Scientist Intern, Monetization AI (PhD)

Meta

London, England, United Kingdom (On-Site)
3 Months ago
Ubisoft - Content Creator Assistant - Data Project - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Weeks ago
Tesla - Senior PLC Programmer

Tesla

Rhineland-Palatinate, Germany (On-Site)
1 Week ago
Keywords Studios (Player Support) - Label Management Associate

Keywords Studios (Player Support)

Indiana, United States (On-Site)
6 Days ago
Keywords Studios (Player Support) - Native Korean Game Testers

Keywords Studios (Player Support)

Suginami City, Tokyo, Japan (On-Site)
8 Months ago
Keywords Studios (Player Support) - Japanese Speaking Game Tester (LQA)

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
6 Months ago
Keywords Studios (Player Support) - Czech Speaking Game Tester (LQA)

Keywords Studios (Player Support)

Katowice, Silesian Voivodeship, Poland (On-Site)
8 Months ago
Unity - Director, Data Science - Ads Platform

Unity

London, England, United Kingdom (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Setra Systems - Software Quality Engineer II - Embedded V&V

Setra Systems

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Kapiva - Director of Photography / Cinematographer

Kapiva

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Interactive Brokers - Senior Python Developer – Compliance Technology

Interactive Brokers

Mumbai, Maharashtra, India (Hybrid)
3 Months ago
PwC - Oracle Commerce Cloud - Senior Associate

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Sony India Software Centre - BW, BPC skilled resource -8~10 years of experience-2

Sony India Software Centre

Bengaluru, Karnataka, India (On-Site)
4 Months ago
ShikharSuri - Appointment Setter

ShikharSuri

India (Remote)
4 Months ago
Zones - Manager, Talent Acquisition

Zones

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Hitachi - Microsoft Dynamics D365 SCM consultant (Manufacturing)

Hitachi

Pune, Maharashtra, India (On-Site)
3 Months ago
PwC - Senior Associate -Kolkata- Technology Consulting

PwC

Kolkata, West Bengal, India (On-Site)
4 Months ago
Nagarro - Staff Engineer, QA Manual

Nagarro

India (Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Artificial Intelligence Jobs

CharacterAI - Software Engineer, Machine Learning Infrastructure

CharacterAI

New York, New York, United States (On-Site)
2 Months ago
Meta - Research Scientist Intern, Smart Glasses in Wearables AI (PhD)

Meta

Washington, District Of Columbia, United States (On-Site)
3 Months ago
PwC - Conversational AI Architect-Senior Associate

PwC

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Zoox - Software Engineer - Simulation Traffic & Behavior Modeling

Zoox

Foster City, California, United States (Hybrid)
3 Months ago
Tenstorrent - Performance Modelling Engineer

Tenstorrent

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Dolby Laboratories - AIOps Research Scientist

Dolby Laboratories

Bengaluru, Karnataka, India (Hybrid)
3 Months ago
Unity - Principal Machine Learning Engineer

Unity

San Francisco, California, United States (On-Site)
2 Months ago
Level AI - Senior Backend Engineer - CX

Level AI

Noida, Uttar Pradesh, India (Hybrid)
3 Months ago
Inkittt - Director of AI

Inkittt

San Francisco, California, United States (On-Site)
5 Months ago
The Walt Disney Company - Generative AI Solutions Architect

The Walt Disney Company

Washington, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

Gqeberha, Eastern Cape, South Africa (On-Site)

Athens, Greece (Remote)

Qormi, Malta (On-Site)

Kolkata, West Bengal, India (On-Site)

Olivos, Buenos Aires Province, Argentina (On-Site)

Copenhagen, Denmark (On-Site)

Bucharest, Bucharest, Romania (On-Site)

View All Jobs

Get notified when new jobs are added by PWC

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug