Community Coordinator

4 Months ago • 1-3 Years • Community Management

Job Summary

Job Description

We're seeking a passionate Community Coordinator to join our growing team. You'll manage social media, engage with players, assist with customer support, and develop engaging content. Must-have skills include strong social media expertise, marketing background, and excellent communication skills.
Must have:
  • Social Media
  • Marketing Background
  • Excellent Communication
  • Customer Support
Good to have:
  • Bi-lingual Skills
  • Gaming Industry
  • Social Media Analytics
  • Performance Tracking
Perks:
  • Good Vibes
  • Team Collaboration

Job Details

As a Community Coordinator you will assist in delivering marketing objectives by interacting with customers through social media platforms, content creation, communications and basic social media management. If this sounds like you, we believe you've found your next role, come join our growing team!

Your Squad:

Our team is all about good vibes and working together like a tight-knit crew. We create a warm and inclusive environment where everyone feels welcome. So, if you've excelled in legal and compliance self-empowered-facing roles, we want you on our team! We're big on collaboration, celebrating wins, and helping each other grow.

Our Story:

We are a well-established tech startup, we pride ourselves on being early adopters, progressive in our approach and adaptable to the ever-changing technology landscape. Our core focus is in the online gaming space, building well-designed casino games, and sportsbooks.

Role and Responsibilities

As a Community Coordinator your role will cover a wide range of responsibilities, including: 

  • Basic social media account management of platforms such as X, Instagram, and Facebook.
  • Communicate with players through on-site chats and direct messages.
  • Assist with customer support team queries on social platforms.
  • Engage customers with creative social content, be that written or visual, when required.
  • Develop and support both existing and new competitions or bonus initiatives that resonate with community interests.
  • Stay updated with industry trends and incorporate insights.

Qualifications Essential qualifications

  • Background in marketing, either through a university degree or relevant work experience.
  • Proficiency with social media platforms and tools. 
  • Bi-lingual skills are an advantage.
  • Experience in the gaming, sports, or the entertainment industry.
  • Knowledge of social media analytics and performance tracking.

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About The Company

Easygo is a well-established global tech startup, we pride ourselves on being early adopters, progressive in our approach and adaptable to the ever-changing technology landscape. Our core focus is in the online gaming space building well-designed casino games, crypto platforms, and sportsbooks built on our "provably fair"​ algorithms. The products we build are used by millions of people around the world including Drake and you’ll see their logos on an EPL team, the UFC, advocated by e-gamers and in a number of other sporting places.

The last 2 years have been huge for us, we have grown from 20 to 100+ team members. Whilst the products that we build are global we have two amazing offices in the same building in the heart of the CBD with all the bells and whistles you could ever want. Including an in-house barista, pool, and table tennis tables, PS5 and Nintendo Switches, a meditation room, help yourself drinks fridge and snack wall, catered breakfast daily, weekly massages and team lunch. 

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