Business Support Senior Associate / Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Senior Associate

Job Description & Summary

A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

About the Role

As a BST Senior Associate / Manager you will be responsible for various tasks related to Oracle, Salesforce, risk management, bills processing, WIP management, and other administrative duties. Your attention to detail, customer service skills, proactiveness, and process orientation will be essential in ensuring the smooth functioning of the Commercial and Operations team.

The responsibilities of a BST Senior Associate / Manager include, but are not limited to the following:

Oracle-related tasks

• Update engagement team members' information (onboarding/offboarding) and engagement changes via ServiceNow

• Create sub-tasks for project codes in Oracle

• Change project fees, transfer time and expense, add/change debtor, modify project end dates, terminate engagements, and update engagement members and discount rates/WIP adjustments

Salesforce-related tasks

• Proactively track completeness and accuracy of Salesforce details

Risk Management-related activities:

• Monitor and progress Risk Assessment activities, troubleshoot next steps with RM team

• Draft RM forms (e.g., initial entries for CA/AML/RC/AFS) and review

• Set-up/wrap-up and manage SaveIt, including quality check of uploaded files

• Creation of TRF assessment forms

Billing-related

• Process bills efficiently and accurately

Work-In-Progress Management

• Collaborate with engagement managers on project/engagement specific analysis and reports (e.g. WIP, profitability)

Other tasks

• Handle the onboarding and offboarding of engagement managers from Salesforce/Oracle/SaveIt, etc. (e.g., change name of EM leavers).

About You

• Bachelor's degree graduate

• Must have at least 3 to 5 years of relevant experience.

• Detail-oriented with a keen eye for accuracy.

• Strong customer service skills to effectively communicate with team members and clients.

• Proactive attitude towards problem-solving and task management.

• Well-organized and able to manage multiple tasks simultaneously.

• Process-oriented mindset with the ability to follow established procedures.

• Financially literate to understand billing and financial management processes.

• Open to work in Makati City.

#PwCSEACPH

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Billing, Financial Project Management, Project Finances, Risk Management

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date