Total Customer Satisfaction Intern – Spring 2025 – Smyrna, TN

Job Schedule: Part-Time, On-site

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

At Nissan, we’re not just building cars, we’re revolutionizing mobility. We’re a global leader with a heritage of innovation, and we’re searching for talented individuals like you to join us on this exciting journey. We believe that every individual possesses a unique set of skills and passions that can be harnessed to drive innovation and shape the future of the automotive industry. Our diverse range of program areas and career paths offer exciting opportunities for adventurers like you to embark on a thrilling professional journey.  

Learn more about Nissan’s future here: https://www.youtube.com/watch?v=EDJ3GVA1QRw

We are currently looking for a Total Customer Satisfaction Intern to join our team in Smyrna, TN.

A Day in the Life:   

• Identify and investigate engineering issues potentially impacting safety and/or regulatory compliance by analyzing cross functional data sources with Product Safety, Technical Compliance, and Field Quality Investigations.
• Investigate incidents with data analysis, part collection and testing, or vehicle-level incident investigation (on-site or scramble to customer location).
• Support handover of complete investigations to the Vital Issues team for TM/TC process
• Report investigation status weekly to FQA management.
• Regular collaboration with cross functional groups for issue investigation including but not limited to R&D, FQI, PQE, NML, CQ0 and CC0.
• Up to 20% local travel

Who We’re Looking for: 

• Currently be pursuing a bachelor’s or master’s degree in automotive, Chemical, Electrical, Industrial, Mechanical, or Mechatronics Engineering or a related field
• Minimum 3.0 GPA
• Strong organization ability with keen attention to detail
• Be self-motivated and willing to challenge yourself to develop your talents and skill sets
• Strong communication skills both written and oral
• Strong skills in Microsoft Office Suite; Excel, Access, etc

What You’ll Look Forward to as a Total Customer Satisfaction Internat Nissan:

Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.

Professional Training and Development: Expand your knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.

The Nissan Way sets our company way of doing things, with the values underpinning how we can work together to achieve success. Explore more here: https://www.nissan-global.com/EN/COMPANY/LIFE_AT_NISSAN/

Fuel your career with innovation and purpose by joining Nissan, a company dedicated to enriching other’s lives.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.