Solution Engineer

Join Milestone Systems in an exciting role where you'll collaborate with a skilled team focused on the DACH region (Germany, Austria, and Switzerland). As a Solution Engineer, you'll play a pivotal role in driving innovation and delivering advanced solutions across various industries. You’ll work closely with the Milestone sales team, distributors, key accounts, and end users, ensuring successful outcomes in each geographical area. You'll also become part of a group of 30+ Solution Engineers in the EMEA region, all working together to secure success and drive revenue growth.

Join a team with high aspirations:

As our new Solution Engineer your area of focus will be multi folded, challenging and fun however your main priority will be to work closely with our distributors, integrators, consultants, and end users as Milestone Systems distributes our solutions via a 2-tier channel. You will play a key role in ensuring that defined integrators, consultants and distributors get your full attention as you are the central point in educating and building up Milestone knowledge into the channel. As part of the go to market strategy, Milestone hosts technical seminars and you will attend roadshows and exhibitions, which you will be leading as well as conducting.

No two days will be the same, and if you're ready to take this role even further, we'd love to hear from you! 

What you’ll do on a day-to-day basis:

• Secure the Technical Win
• Performing demonstration sessions of our solutions to partners and customers to win business.
• Contributing to a continuous product training of salespeople, partners and distributors.
• Examining tenders and preparing the technical part (response) to the offer.
• Hands-on and technical assistance in connection with preparation and setting up of exhibitions, events, customer meetings, etc.
• Respond to RFI´s and RFP´s.
• Be proactive managing your activities together with the local Channel Business Manager and Inside Channel Manager to address the business.

What we imagine the ideal candidate profile to look like:

• Minimum 5 years’ experience in an IT Engineering role also having worked with a 2-tier channel (distributors and integrators).
• Must be fluent in German and English.
• Residing in Germany, preferably in NRW.
• Technical engineering qualification or Diploma is a plus.
• Knowledge of Milestone and general Surveillance experience would be an advantage.
• The ability to convey technical knowledge to a technical and non-technical audience.
• Enjoys working with software, hardware, and the latest technologies.
• Solid hands-on experience in software & hardware and how it works together.
• Preferably a background within the Video Surveillance Industry.
• In-depth technical knowledge of IT, especially network, storage and Windows platform.
• As you will be facing customers and partners regularly it is important that you can create trust and have the ability to convey your message in a compelling way.
• Fluency in French language would be an advantage.

Skills & competencies we are looking for:

• You are a strong team player with a proactive mindset
• Independently driven as you will be working both in a team and on your own from time to time.
• You are curious, inquisitive and eager to stay updated in the latest technologies within the Video Management Software (VMS) Industry.
• Good at communicating technical knowledge also to non-technicians.
• Have fun with software, PCs and technical installations.

Milestone People First Benefits:

• People first culture and environment
• Hybrid-friendly/flexible way of working
• Competitive salary and benefits
• 25 vacation days + 5 Milestone days
• Employer sponsored mobile phone and telecom subscription
• Company car leased for business and private use
• Employee Assistance Program 
• Dedicated employee learning and trainings budget

What to Expect From The Interview Process:

We are incorporating our core values, Reliability and Openness into our daily work, hence our interview process is pretty straight forward:

• Initial conversation with the leader of the team (15-20 mins)
• First interview with the Presales manager Malik Mulabegovic
• Second interview focused on assessing the technical performance and expertise
• Third interview with Manager and Talent Acquisition based on Cognitive and personality assessments 

You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV. 

Thrilled to hear more? Come and join us! Together we'll make the world see!

We are looking forward to receiving your application.