Service Technician

2 Days ago • All levels

Job Summary

Job Description

As a Trek Service Technician, you'll be responsible for troubleshooting repairs and servicing all kinds of bicycles. You'll be the first to work with brand new models before they hit the sales floor and build relationships with customers. The role requires stellar customer service, a willingness to learn, and a motivation to build technical skills. Prior mechanic experience is not required; training will be provided. Responsibilities include troubleshooting bike repairs, servicing various bike types, building customer relationships, and contributing to a positive team environment.
Must have:
  • Stellar customer service
  • Willingness to learn
  • Positive team-focused mentality
  • Excellent communication skills
  • Attention to detail
Good to have:
  • Prior mechanic experience
Perks:
  • Amazing benefits
  • Opportunities to learn and grow

Job Details

A bit about us 

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
 

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

  • Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
  • Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
  • Top-notch communication skills
  • Impressive attention to detail and a love for tinkering ‘til you figure it out.
  • Eagerness to learn the ins and outs of servicing bicycles
  • A desire to continually learn proper service methods and new technologies
  • Prior mechanic experience is not required!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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