Senior Training & Development Specialist

Location: this is a hybrid role. Must be able to commute to one of our Tax & Accounting offices in Coppell, TX, Wichita, KS, Kennesaw, GA or Torrance, CA.

OVERVIEW

The Instructional Designer will be responsible for designing, developing, and delivering high-quality training materials that effectively enhance employee skills and knowledge. This role requires a strong understanding of adult learning principles, instructional design, and multimedia development.

Essential Duties and responsibilities

 Key Responsibilities:

• Works with subject matter experts to identify the target audience’s training needs.
• Facilitates meetings to gather information required for development.
• Sets instructional end goals and creates content that matches them.
• Collaborates on the design and development of assigned courses based on input from subject matter experts (SMEs), written materials, previous training courses, interviews, etc.
• Works with Learning & Development team, SMEs, management, consultants and related resources to produce draft and final versions of courses.
• Visualizes instructional graphics, the user interface and the finished product.
• Designs screen layouts, exercises, knowledge checks, graphics and interactions appropriate to the content.
• Creates supporting material/media (audio, video, simulations, role-plays, games, etc.).
• Analyzes, stays current with, and applies industry trends and best practices, i.e., instructional, video and visual storytelling trends, and emerging platforms.
• Devises modes of assessment, such as tests or quizzes, to measure the effectiveness of the course and enhance the learning process.
• Maintains project documentation and course folders, including milestones, deliverables, stakeholders, LMS reporting, etc.

Other Duties

• Performs other duties as assigned by supervisor.

Job Qualifications

Education:

• Bachelor’s degree in instructional design, communications, business, or similar experience.
• Master’s degree in instructional design, educational technology or similar relevant field preferred.

Experience: 

• 5+ years experience in instructional design, training & development or equivalent
• Experience designing training for B2B sales teams
• Proficient with authoring tools (Articulate Storyline 360, Articulate Rise) and Learning Managements Systems (Workday Learning), required.
• Experience with editing scripts for use with AI voice-over software (WellSaid, Elevenlabs), required.
• Prior experience working for SaaS companies, preferred

Other Knowledge, Skills, Abilities or Certifications:  

• Creative and innovative mindset
• Ability to take initiative and influence stakeholders to complete assignments
• Clear and articulate communication
• Strong analytical skills
• In-depth knowledge of adult learning theories and instructional design models.
• Ability to effectively collaborate and communicate with stakeholders and subject matter experts.
• Lesson and curriculum planning skills.
• Proficient / advanced in Microsoft Windows and Office, especially Word and PowerPoint.
• Experience with Adobe Programs (Illustrator, Photoshop, Acrobat, etc.).
• Experience with video editing, preferred (Camtasia, Premiere, Sony Vegas, etc.).
• Excellent written and verbal communication skills.
• Ability to write effective copy, instructional text, audio and video scripts.
• Ability to multi-task and demonstrate exceptional organizational skills and flexibility in a busy office environment.
• Experience producing and editing on-camera video productions a plus.

Travel requirements

• 5-10% for team meetings when necessary.

Physical Demands

• Normal office environment.

Compensation: