Senior Security Program Manager

5 Days ago • 4 Years + • Cyber Security • Operations

About the job

Job Description

The Senior Security Program Manager will drive the quality and efficacy of service delivery operations within Microsoft's Defender Experts team. Responsibilities include assessing protection outcomes, ensuring continuous operational excellence, identifying improvement opportunities, advancing security research, and collaborating with cross-functional teams. The role involves managing projects, analyzing operational metrics, and driving prioritization and resolution of issues. The ideal candidate has a passion for operational excellence and experience managing cross-functional projects. Trillions of security signals are analyzed to identify threats and keep attackers on the defensive. The role requires strong collaboration skills and experience across research, operations, and service delivery.
Must have:
  • 2+ years managing cross-functional projects
  • Bachelor's degree or equivalent experience
  • Experience in engineering, program management, data analysis, or product development
  • Ability to meet Microsoft security screening requirements
  • Drive operational excellence and quality
Perks:
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Overview

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

 

Are you passionate about protecting customers and helping them keep their enterprises secure against evolving cyber threats? Do you excel in operational excellence, delivering high-quality and effective security solutions? Would you like to be part of a global team of talented security researchers, data scientists and threat analysts? Do you feel energized by approaching problems from multiple angles — wallowing in deep technical problems, empathizing with user needs and concerns, developing and delivering major business and strategic initiatives? If you would like to tackle these challenges and be part of a winning team, we have an opportunity for you! We are seeking a Senior Security Program Manager, with a passion for operational excellence, to join our Research and Operations team focusing to drive the quality and efficacy of our service delivery operations. The right candidate for this role will help us scale and mature our growing service offering. Trillions of security signals are generated by customers looking to secure their environments from an ever-changing, dynamic threat environment. The Microsoft Defender Experts team dives deep into that data to identify threats that customers have not seen yet. Our job is to keep attackers on the defensive and help them be seen when they do attack. 

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

Successful candidates can be located anywhere in the U.S.

Qualifications

Required Qualifications:

  • 2+ years of experience managing cross-functional and/or cross-team projects.
  • Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
    • OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 6, 2025.


 

#MSFTSecurity #CyberThreatHunting #CyberSecurity #dexjobs

Responsibilities

Responsibilities include: 

  • Protection Outcomes: Quality and Efficacy. Provide program management and rhythm of business review for assessment of quality and efficacy of service protection outcomes. 
  • Continuous Operational Excellence. With a focus on core execution and fundamentals, drive efficient and effective service delivery (as measured by OKRs and operational metrics), operational live site resolution, conduct operational health reviews, and manage ongoing operations lifecycle programs. 
  • Opportunity Analysis & Solutions Identification. Identify improvements, opportunities, and gaps in operational processes and programs, leveraging deep data exploration and operational metrics to drive prioritization and resolution. 
  • Research Advancement. Drives execution against a prioritized set of Security Research projects and team initiatives designed to advance research knowledge and operational capability to solve domain specific problems. Plan and manage each phase of the program framework, and ensure research projects are conducted in a timely and efficient manner. 
  • Scaled interface. Be a leading and shared voice of the team driving efficient coordination between partners and the research and operations teams. Build and develop deeply collaborative relationships across broader Microsoft Security Research partners, Customer Experience and Service Delivery Management, Product Management (PdM), Engineering, and other x-functional teams.
  • Embody our and 
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect
View Full Job Description
$117.2K - $250.2K/yr (Outscal est.)
$183.7K/yr avg.

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About The Company

Microsoft is a tech giant that develops, licenses, and supports a range of software products, services, and devices.

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